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Color Set
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66,566 Verificado Comentarios de clientes |
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Way too brownWas looking more for red and got brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCandy- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Not what I wanted or expectedThis is not what I wanted or expected. I wanted a more deep violet/purple tone, instead I got a very deep auburn tone, it almost looks brown in certain lighting. Although it does reflect the red tones in direct sunlight. This is really not what I was wanting or hoping for. I am pretty disappointed right now 😞 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Lazy/ I wanted one stepI dislike colouring my hair very much. I was disappointed because it was two separate steps roots + ends. I (personally) need one step. I did not get the full effect of my colour because I only used the root bottle on my whole head. I however LOVED the colour for my roots. I was a bit scared to try the other because of how different the colour ratio looked (totally my fear & I didn't try) it was just me being unfamiliar. The price + shipping on top of it, is not something I want to commit to paying that much for. I usually buy store box dye, so quite a bit cheaper. I did love the colour that was mixed for my roots! 1 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammie - We’re truly sorry that our color kit did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Hair colourI got this colour ,and I thought that it would cover my grey and all of my hair I had a previous colour on my hair ,but it didn't colour all my hair it was great for my roots and grey aswell.i think it wasn't strong enough the colour as my hair is very thick aswell even if it it is short.but I continue with it and mabey it will be stronger next time I colour my hair as I say "my hair is very thick.i do like the colour but there isn't enough of it mabey or mabey its not that strong.dont quite know .love the colour tho. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElma O. - Thank you for your feedback! We’re so sorry to hear that you felt the color did not cover to the extent you needed it to, however we are pleased to know that you are satisfied with the overall color. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not the color I asked forI bought “light brown ash pearl” and I received more of a golden brown and it hardly lightened my hair. Plus, the smell is horrible. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrianna- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color did nothing for me.I filled out the details saying I wanted to lighten my hair, sent a photo, followed the instructions, what I got was pretty much no change in hair color at all. If anything, there was a slight strawberry tint and it is darker. 100% not what I asked for. Right now I’m not sure I should even try again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
BAADbad color dont want it cancel 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVeronica- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DéceptionLa coloration mà abîmer les cheveux 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFrançoise E. - Merci pour votre commentaire. Nous sommes désolés d’apprendre que vous n’êtes pas satisfaite de votre expérience avec notre coloration. Nous voulons sans cesse améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. Nous allons vous contacter par email afin de remédier à la situation. |
Dark Blonde Not :(So not happy with my hair color at all custom color was suppose to be a dark blonde...no blonde at all came out a horrible light blah brown. Didn’t want to go to a hair salon during Covid now I don’t know what to do to fix it. Highly don’t recommend at all worst experience ever. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVH- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
ColoringI did not like how dark the result was. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia- We’re sorry to hear that your color came out lighter than you expected. Not to worry, your colorist is working hard to review your requests, and adjust your next order to a color requested. We look forward to crafting your custom color! |