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Color Set
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66,516 Verificado Comentarios de clientes |
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Not happyMy grey hair is still there. Followed instructions exactly. Totally dissatisfied. How can I cancel my subscription!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not the pictured colorI asked for light golden brown. My hair now looks like dark chocolate. It did cover grays and is soft. Way too dark, no visible gold at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlicia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
AwfulSo this is my 2nd attempt to get a blonde color. It is not blonde at all I'm livid & I'm done with this company 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennine O. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the end result of our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us! |
grey was back in a couple of daysI colored my hair and a couple of days later the root of my hair was grey again at the front of my hairline. I had the color most concentrated in that area too. I want to cancel my subscription. Not worth it!! I wish I could get my money back! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanet M. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
It's nice...It's nice, but not amazing. I liked the little details of the package. It was missing the shampoo and conditioner. Color was, underwhelming 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa M. - Thank you for your feedback. We’re so sorry to hear that our color application did not meet up to your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color a bit too golden.I ‘m ok with the color but.... not happy, I know you adjusted it to make it softer but I think you have added golden color and I think it needs to be more reddish brown.?. The roots seem to have picked up golden highlights. Can you fix that and add more red auburn shades? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Mauvaise couleurBonjour, le packaging est top mais j'étais blonde doré tout ce que déteste et j'ai fait une réaction au produit 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertoskathy G. - Merci de nous avoir contactés. Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue et que vous ayez ressenti de l'inconfort. Nous souhaitons trouver avec vous une solution. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |
ColorationAprès plusieurs réajustement je suis plutôt satisfaite meme si la Couvrance et la tenue n est pas top 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAMANDINE A. - Merci de nous avoir contactés. Nous sommes désolés d'apprendre que votre coloration n'a pas totalement répondu à vos attentes. Notre garantie eSalon Coloration heureuse est primordiale pour nous et nous travaillerons avec vous pour réaliser vos objectifs couleur. Veuillez vérifier vos e-mails, nous vous enverrons les prochaines étapes. |
Not as orderedWhen I spoke to the representative by telephone before my last shipment, I stressed very strongly that my previous color was too brown and needed a lot more copper. My hair color is medium copper red. The results after coloring my hair with the last shipment of color was brown with barely a touch of red. Not happy with the hair color at all! You're going to have to improve significantly for me to remain in the program. I do not want a shipment this month. I went to my hairdresser and had my hair colored last week so I could look at myself and feel like I looked nice due to the erroneous color and some fading. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Doesn't cover graysThe gray coverage is not great. It doesn't last long and doesn't cover all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandra - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |