|
Color Set
|
66,566 Verificado Comentarios de clientes |
|
Ordenar por: |
|
Second time trying the kitI gave this dye a second chance but it again disappointed. I followed all the directions and also used a color safe shampoo. My greys ultimately showed their ugly beads within a week. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJennifer - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Messy product - Color flat - Added to auto ship program w/o my permissionThe color was okay, but turned out flat, not shiny like most hair colors do. When applying and rinsing, the consistency is weird and it gets everywhere. Then a month later we received another box. When I ordered, I specifically chose a single trial. I did not sign up for an auto membership. I would never have even tried your product if I knew this was a thing. So now I have to go through the mess of trying to get it credited and returned. Bad business practice, Reporting to Better Business Bureau. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosDanielle - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not the right colorColor became brassy which I hated. I had to pat $75 for my hairdresser to correct it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosGuadalupe - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not too bad...I would have liked a more luminous copper.. It is too dark for me.. Other than that, the experience was interesting and refreshing.. It covered the greys but the colour is not exactly what I wished for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosCristina D. - We appreciate your feedback here at eSalon! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to, however we are pleased to know that you are satisfied with the grey coverage. Our Customer satisfaction is something we take seriously. We want to work with you to find a resolution and make sure you have a hassle-free service with us. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
AverageThe product is ok and does a decent job of covering gray but the color is flat. Makes me miss gong to the salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosShannen- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Too redColor is still pulling red 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMelissa- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
FadingJust 3 times wash. My grey hair show up again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSiu- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Please stop sending me additional shipments .I had no idea I was signing up for automatic debits on my VISA every other month. Please delete my billing information immediately or I will request a new VISA card with a number you won't be able to bill to. I have absolutely no interest in continuing with this 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosDoreen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Very disappointedinstead of brown with golden highlights, my hair looked so dark. It actually looked black. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosChae' - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Too brassyI had expressed that my hair was too brassy the time before this shipment, I then received a toned down color less gold, more brown,that was fine, I think you sent my old color, Im not happy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosElaine- We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |