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Color Set
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66,566 Verificado Comentarios de clientes |
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trop chimiqueles produits sont trop chimiques, je préfère les colorations naturelles qui n'abiment pas les cheveux. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMARIE R. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que nos colorations n'ont pas répondu à vos attentes. Chaque cliente est très importante pour nous ! Nous allons vous contacter par email afin de vous renseigner davantage sur nos produits et nous espérons trouver avec vous des solutions pour répondre à vos besoins. |
Commande jamais reçutJ ai commander mais jamais reçut ma couleur depuis 3 semaines 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFatima B. - Merci de nous avoir contactés. Nous sommes vraiment désolés d'apprendre que votre commande eSalon ne soit pas arrivée. Ne vous inquiétez pas, nous allons faire le nécessaire afin de vous aider ! Veuillez vérifier vos emails pour plus d'informations de notre part. |
Left my white blonde hair yellowAsked for an ash blondes particularly for neutralising any small yellow tones and it turned my hair orange with warm tones 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCiara D. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wrong colorI ordered a golden blonde,but when I colored my hair it was orange. I ended up using a box bleach to tone it down. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTonya - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
awfuldull boring and not even like the photo. Truly disappointing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarri - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Two different colors!!!!I look awful! I wanted a red like I usually go with. I had quite a bit of grow out, So my kit came with a root color and an end color. These are two wildly different colors!!! My roots are a deep brown and my ends are a bright, bozo-esque, red. I am truly dissatisfied and will have to wear a bun or something til I can fix this horrible dye job. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmily - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn't cover as much as the previous ones I usedThis color didn't seem cover my hair like the others I've used. Pretty disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn't cover my roots at allAfter dying my hair I noticed that my roots were still quite prevalent and my grays stood out. I actually had to go buy a box at the store and re-do it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJamie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Love the color, but not my rootsI love the color but even following the directions my roots are so light, my hair looks so bad right now. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJenny - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not perform wellDid not perform well 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |