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Color Set
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66,566 Verificado Comentarios de clientes |
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Orange roots, and left over dyeGot Orange roots.. ..and left over dye for last step, got HOT (is that normal?) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLucia - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Je ne vous ai rien demandéJe vous pris d’annuler la commande que je n’ai pas demandé er remettre l’argent dans mon compte le plus tôt possible! Je ne vous ai rien demandé! J’ai essayé une fois et je n’etais pas satisfaite!!! Merci de prendre action tout de suite! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNada L. - Merci de nous avoir contactés. Nous sommes désolés pour la confusion avec notre Abonnement Couleur. Après vérification de votre compte, nous constatons que vous avez déjà contacté nos équipes afin de remédier à la situation. N'hésitez pas à revenir vers nous si besoin ! |
Fades fast , inconsistent colorColored 1 week ago color.has rapidly faded and and blochy due to two bottle methods. Big no canceling and moving to Madison Reed. Sister did color co by Loreal was nice and has stayed we color 3 days apart. Very nice coloring. Mom used Madison Reed color is beautiful. ( Soap and conditioner stank. ) I like the box and the packaging with my name and everything. Cute I wanted it to work. Just didn't. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAva - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not enough hair color to do all my hair?This was definitely not enough to dye all my hair? I'm very disappointed and may cancel my account. I have alot of hair and I was only given one bottle to dye my whole head, it's just disappointing because I've had great success with this company in the past. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Poor coverage, hair feels roughI've found that while using the e-salon dye, my hair doesn't feel soft and beautiful like it normally does. The dye makes it feel rough and straw-like. I've also found that the colour doesn't always cover my regrowth, even when I know that all of my regrowth is covered. It is often patchy and has a very different shade than the main hair colour (which was an issue when I was first sent the colour, but now the main lengths have faded). I'll be going back to box colour, thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatherine N. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My custom hair color did not live upmy custom hair color turned out nothing like what i wanted 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKayla - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I will like to change the color for my next orderThe orders are to every two weeks I like to changed to every tree months and also I want to change the color to a light color I want to keep the color from the first order 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLourdes - Thank you for your review. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
It’s nice, but...It doesn’t cover my greys. I don’t have much, but this doesn’t cover them. The color also fades relatively quickly. I only wash my hair two or three times a week, I use color safe shampoo and conditioner, and I deep condition twice a week. I also asked for an ash tone to knock down the warmth in my hair, and this didn’t do that. I’m not sure if I’ll order again, or try Madison reed next time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrianna - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
My experience with EsalonAll I wanted was to have a beautiful blonde color hair you know all over color because 2020 was horrible no salons open so I wanted 2021 to be different so I chose esalon after an in depth questioner and saying I had long THICKHAIR I GOT 1 BOTTLE AND ROOT TOUCH UP with 15months of no permanent color I was so excited then to receive a touch up bottle like WTF YOUR COLORIST GETS TO DECIDE HOW MUCH HAIR DYE I WAS SENT WHY I WANTED ALL OVER COLOR SO 2 BOTTLES TO DO ALL OF MY HAIR BUT NO I DIDN'T GET A GREAT EXPERIENCE IT WAS HORRIBLE SO DISAPPOINTING TO SAY THE LEAST. DID I GET A COLORIST THAT DOES NOT KNOW WHAT SHE WAS DOING OR WHAT SO NOW I'M GOING TO TRY MADISON REED HERE IS HOPING IT IS BETTER THAN THE COMPLETE SHIT SHOW I GOT FROM ESALON MY SCORE FOR ESALON IS NEGATIVE 10 WHY BOTHER WITH ALL THE QUESTIONS WHEN YOU DONT CARE FOR THE ANSWER THANKS FOR NOTHING ...MY BLOGGETS ARE SO GLAD I INFORMED THEM OF MY EXPERIENCES 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJamison - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Troppo scuro! Insoddisfatta.Ho avvisato che la tonalità era troppo scura per i miei gusti. Quella modificata, alla radice risulta ancora più scura. Non sono per nulla soddisfatta e cancellerò il mio piano. Buona la qualità dei prodotti e bello il packaging. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBeatrice - Grazie per aver condiviso la sua esperienza con noi; siamo spiacenti che non sia soddisfatta del risultato e, saperla felice, è fondamentale per noi! Le abbiamo inviato un'email con ulteriori informazioni riguardanti il suo conto e il suo prossimo ordine. Grazie ancora della sua fiducia e del suo riscontro. |