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Covers the Greys for weeks!I have dark hair so the ugly, old greys pop up kind of quickly but esalon hair dye does a great job of covering and remaining in your hair. I can actually get away with waiting to dye again for 8 weeks. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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StainingDo not like how hard it is to get hair color stains off my skin. 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKayla - Thank you for your feedback. We apologize for the experience you had with our product staining your skin. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
deeply invested nourishing hair mask and colorhair mask was hard to work with, not enough instruction and the two color products did would not blend properly in the bottle - had to put them in a bowl to mix together and use brush to apply 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDianne - We’re sorry that you were disappointed by the results of your color application and our Deeply Invested. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Why is it impossible to cancel this service?????I cancelled this last year. I got no email saying that they would ship, just a charge to my account that I did not authorize. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristen - We're sorry to hear that about that you've had diffuculty attempting to cancel your account. We have reviewed your account and see that you were able successfully contact us and a representative helped you. Per our Satisfaction Guarantee, we had gone ahead and refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
color with more depthjust wanted a color with a little more rich depth 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCorinn - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Great colorThe color that was chosen and formulated came out awesome. I've gotten so many compliments. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful!!My hair looks so healthy and shiny!! I get so many compliments on the color(s). I love how it is dimensional and not a flat all-over color. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Best hair colorI love the quickness, easiness and simplicity of the coloring process. Oh, and I love the price. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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First time success!Nice rich color. Easy to apply. Great coverage, even for gray hair. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Updated winter colorAbsolutely perfect, loved it! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |