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Color Set
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66,944 Verificado Comentarios de clientes |
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Worst hair color everI did everything your instructions said and this did not change or even color my hair . I wasted good money on a terrible product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoann - We're sorry that your most recent color order did not provide the change you expected. Upon reviewing your profile, we see that you shared your feedback with us and we have credited your account with one complimentary hair color credit. Once you retrieve this credit, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Wrong colorSupposed to be red. It's dark blonde, now I have too out and find something to cover it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We apologize that your color did not turn out as red as you expected. We see that you contacted your colorist and we sent you a free reformulation for a redder color, per our Satisfaction Guarantee. We look forward to hearing about your results! |
Not the color I ordered to redI love the product my hair is very shiny ad silky but it's not the color I ordered it's way to red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRobin - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Custom Hair ColorI made my first purchase a few weeks ago, after my sister recommended trying the custom hair color. I am more than pleased! The instructions were easy to follow and the results were amazing - no more gray. It's so easy to use and the color is so natural. No more expensive salon appointments for me. This is how I will color my hair from now on! 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Love it!Great customer service! Great color! Easy to follow directions & application process. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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The bomb!Spot on every time! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Adjusted ColorI hade requested an adjustment to my hair color and it came out perfectly. It was exactly the color that I wanted. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Great productVery convenient. They adjusted my color perfectly. Many thanks to my colorist!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Great!Perfect color - always on time!!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful hair color.I have LOVED the hair color ever since the first color treatment. The color pigments are rich and so natural looking. My hair is so shiny and healthy looking too, not dry like a store bought color. I have had the color adjusted at a time or two and love the custom color you have created for me. I get so many compliments! I would like to keep the fact that I color my hair a secret but I can't. Instead I tell everyone that it is e-salon! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |