66,944 Verificado Comentarios de clientes |
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SuperbI love my color. I found e salon to be a superb product with excellent results. The packets of shampoo and conditioning were enough for even my long hair. Afterward my hair was soft and shining and very manageable. I will recommend this to all my friends. Two thumbs up. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect colorVery gentle and everyone is absolutely gaga over the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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No more salonI am a 35 year old woman going gray- like, almost 60% of my head. I have been going to the salon every 4 weeks for the last several years to keep my brown up and could probably be going every 3. I have had enough and finally tried eSalon. The color was perfect and the directions were very easy to follow. I used the two step color the first time and now I can't wait to keep it up. There were a few grays in front that didn't take the color as well, but I called the 800 number and was immediately told they would send me the color (cover up) spray, complimentary, to get me through until my next color shipment. I don't really want to wait for four weeks to get these guys covered, but maybe I'll just pluck them. The color is almost an exact match to what I have been paying much more for. It took about an hour, but at least I was at home and could get other stuff done. I was hesitant to try this product, but I'm glad I did. If you're on the fence, go for it!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved it...I Loved it.. Can I get two of the hair color ? On my next order. My daughter wants to try it too. I;m suppose to get my next shipment on Feb, 8, 2017 I would like to keep getting two of the same hair color please... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Luv ItGreat color and im not paying my stylist an additional 50 bucks for this 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Liked not lovedIt came our pretty dark but I did switch to permanent so that's to be expected 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not greatI was disappointed that the color wasn't what I wanted, and now after 1 week my greys are already showing through. I am very disappointed and will never buy again. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrenda - We apologize that you were disappointed by the gray coverage of your hair color order. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Wasn't crazy about itColour looks a bit pinky tinged. I followed the instructions to the letter. Not happy with the outcome especially at a total cost of £21.95. I could of got a colour from the chemist for a fiver that came out nicer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Lovely colour but....Didn't blend away my grey hair. I have very minimal grey and thought the demi-permanent would do the trick....however the grey still shouted 'hello' loud and clear 😫. Otherwise the colour was lovely elsewhere. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJackie - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
dissatisfiedthis color made my hair too orange. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIris - We apologize that your hair color turned out brassier than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |