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Color Set
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66,944 Verificado Comentarios de clientes |
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Love ItThe color is phenomenal and so easy to use. I was paying over $100 a month to have my hair colored. Now I can do it for 1/4 the cost, which is awesome to reduce my monthly spending. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color That RocksI can not say enough about esalon's quality of hair color product. I've been using it for about a year and I get so many compliments from family, friends, and total strangers on my hair. I can even say that my hair is healthier since using their hair color verses regular store bought product. Thank you esalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It works I actually don't need to color so oftenI love the color and how it works, it stayed longer then I imagine. I can even skip a month if needed but I won't I like to be ready when I feel I need to do again. Life has different meaning when one looks there best. Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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New clientSo far so good let see in a couple of weeks what happens!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love your product.I was going to order again and was told, via email, that I could get it for $10.00 but as I was placing my order, it changed the price to $19.95 plus $4.95 s/h. Once you can give me the advertised price, I will place my order with auto-ship. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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NO changeNo change in color to what was already on my hair. It was a very messy process easier to have the salon do it next time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBecky- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
DisappointedNo change to hair color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnnette- We’re sorry to hear that you were unhappy with the results of your custom color. One unique benefit of our service is that we can adjust your custom formulation. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Color was ok you just did not provide enough of the treatment.You did not provide enough treatment to do my roots in order to get good coverage. I was not able to do my entire roots. You need to increase the amount of color treatment in order to do a through job 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoy - We’re sorry that you were disappointed by the results of your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
It's OKThe color was just OK, but the color only lasted through 3 shampoos using a sulfate free shampoo. Will not get any more because I can use a store bought color that lasts alot longer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPam - We’re sorry that you were disappointed by the results of your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Really UndecidedI put my hair color on, it was supposed to be auburn, it smelled great. It looked like it was going to be a great burgundy color. After letting it set for the time specified, I started to wash it out. My hair came out worse than usual, and it really scared me. Also, as I washed my hair, my hair started to feel really stiff, not soft like usual. I put the shampoo on, and then the conditioner. At this point, I started to worry that my hair was burned. After the conditioner, it felt a little better, but not normal, not even like with other hair color. I got out of the shower, and when I looked in the mirror, I couldn't even see much of a color change. My roots were still way darker than the rest of my hair. There wasn't much red in my hair at all. I have gotten used to the color, but I don't believe that I will purchase again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarbara - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |