|
Color Set
|
66,962 Verificado Comentarios de clientes |
|
Ordenar por: |
|
Always the perfect match. Great listenersWhether you're just trying to stay the same or go for a new look I have done it all through eSalon. Make sure to send them natural pictures and with your hair fixed then tell them your goal and I promise you will have great results with multi-dimensional color a great feel and a little extra body 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Slight color change was perfectI wanted it just a little darker and a little less red undertones. It was perfect, thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
DarkerMade my hair a bit too dark this time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Just okUnfortunately with the time my hair had a bad reaction. My hair starts to become oily so I have to wash it every day. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMonica - We apologize that your eSalon experience has been unsatisfactory. Since the color results did not turn out as you expected, we have gone ahead and refunded you for your most recent color, per our Satisfaction Guarantee. Again, we apologize that you were unhappy with your results. |
StainingThe color is flat and the staining on my scalp is unacceptable. I have been coloring my hair at home for years and have never experienced anything like this. I followed your ridiculous directions exactly and now have weird color patches at my temples from your color staining my scalp. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSteph - We apologize that your color came our flat and that you experienced staining on your scalp. Our experts suggest that in the specialized step you have between the timing and rinsing in your application, you concentrate on your scalp when massaging the color in. We would love to send you a reformulated color with more dimension per our Satisfaction Guarantee, and will be reaching out to you shortly. |
No gray coveredThis product did not cover the gray roots in my hair virtually at all. The kit itself itself is terrific idea but if it does not cover gray at all then it isn't worth much. Even if it did a great job of covering the gray with a tone that is similar to my hair color, I am not certain that it is affordable to most at $20 plus $5 shipping. On a positive note, I do like the shampoo sample and conditioner sample that came with the kit. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosRelissa - We apologize that you were disappointed by the gray coverage of your hair color order. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Still need work on the stubborn grayThe 2nd time around the color was customized and it did justiced. However the 3rd one still the same as the very first one did not cover the gray well. I still see my gray. I did follow instructions as it indicated in the booklet. Please adjust appropriately like the second one. I was happy with that. Also I recommended my friend and she had the same problem with her gray. Over all I love the color it's rich and beautiful. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosNoorzeela - We apologize that you were disappointed by the gray coverage of your hair color order. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
hair colorthe color sucked, not pleased at all................. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Did not cover gray competlyHad my Daughter apply the color as she works at a salon and know how to do this. followed all instructions, but there where still grays showing 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMary - We apologize that you were disappointed by the gray coverage of your hair color order. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
1st and only coloringI am happy with how the dark brown turned out, however I'm not happy with the product itself. I have never used a hair dye that burned my scalp and stained my skin so badly. I don't believe I will be ordering again unless I have someone to help me to deal with the drips and scalp stains. I'm disappointed because the color is exactly what I wanted, but it took 3 days and plenty of scrubbing to get the stains off, and yes I used the supplied stain protector and remover wipe. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosRebecca- Thank you for taking the time to share your feedback with us. We are sorry to hear that your hair color burned and stained your scalp. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. We would also be happy to give you tips on how to prevent the color from staining your scalp. |