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Color Set
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66,637 Verificado Comentarios de clientes |
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Como wand where have you gone?Love all the products & especially the copper Camo Wand. Super easy to use, color stays until washed, but I haven't seen it available for quite some time :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBEVERLY - We’re pleased to hear that you’re enjoying your eSalon color and products! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Very hard to do aloneFound to be very difficult to use. Followed every step in the video after reading instructions throughly. Not happy with over all color until after a week of washing the pink tint out of it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStacy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Very DisappointedI was disappointed that most of my gray hair is still visible after using your product. The coloring did cover some of my gray hair, but most of it is still gray and I followed the directions by the book. Very dissapointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Nice colorI liked the color, initially it looked great. After 5 days, I began noticing the greys peaking out, or the new color on my roots was fading back to grey. I have very stubborn, hard to cover, grey hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Shel - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not for blondesI have used e-salon twice now & sadly will not be using again. I have darker blonde hair which lightens very easily. I was hoping that using e-salon would help me maintain a blonde I love, but it wasn't in the cards. The first color made my hair almost grey-green at the ends (too ashy of a color). I requested an adjustment & the new color is more yellow then blonde and does not look natural at all. Everyone who I spoke to was super friendly though, and the boxes were delivered nicely with easy instructions - I just think my hair needs a different system to achieve a color I am happy with. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosThank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. Thanks again for reaching out and giving us a chance to help you reach your color goals! |
This one didn't do the jobI wanted to note somewhere that this color formula just didn't cut it this time around. While it got rid of my dark dark roots it did not cover up my grey. Most my grey is at the hair line around my face and I think this formula was just too light in the blonde category to be able to get rid of the silver/grey hairs around my face. Just want to make a note for next time so I don't order the same formula again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DéçuJe suis déçu malgré un packaging et un produit qui me semble parfait. La couleur ne correspond pas à ce que je voulais. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCatherine T. - Nous sommes vraiment désolés d'apprendre que vous avez été déçue par les résultats de votre coloration. Notre garantie Coloration Heureuse est primordiale pour nous. Nous travaillerons avec vous pour atteindre vos objectifs couleur. Veuillez vérifier vos e-mails, nous vous enverrons les prochaines étapes. Merci encore pour votre commentaire ! |
They don’t covered my hair grayI applied the color and wait for 45 minutes and they don’t covered my gray hair, by other way my hair was so soft 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Waleska - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color way off ...While I had agreed to try this color .. I had not agreed to monthly auto ships . I will be returning this color and reporting the consonant to the Better business bureau . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe’re so sorry to hear that your color didn't turn out as expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we would love to work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly value your feedback. |
Welcome to blorange.My hair looks like a basketball after using this product. The neutralizing rinse that I also bought? Does nothing to assist. It'd be funny if I didn't look like Tigger right now. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to assist! |