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Color was not what I expected.The color did not cover gray and had to go to salon to fix. I also did not like the dry shampoo. Please cancel my account. Thanks! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRobin - We're sorry to hear that your color did not have proper gray coverage and that you were disappointed with our Without A Trace Dry Shampoo. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a better experience soon. |
Very DisapointedThis order never reached to me. Please delete my account as I am payed but never received it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBucur - We're sorry to hear you didn't receive your order! It appears that we've already reached out to you regarding your missing hair color and resolved this issue. Thank you for your patience and understanding. |
Not much conditioner included but I did like the colorThe small packet of conditioner included was barely enough to cover my hair. It did not leave my hair silky soft like the conditioner included in store boxed hair color. Also, I would get enough conditioner that I used once a week for several weeks. The color was great. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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i tried but maybe noti'm sure your product is great but i feel this is not for me. i gave it a try and i don't feel happy about the outcome. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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doesn't fry hair but Soft black with Blue doesn't come out blackI've been dying my hair Blue Black for years (either redken shades EQ in onyx or Paul Mitchell jetSet) Wanted something cheaper and figured you can't ruin black hair with black dye so I'll give this a shot PROS: does not dry out your hair CONS: ordering soft black with extra blue (they gave me 50/50) and my hair is actually a lighter shade of black than what it was before I dyed it. The last time I dyed my hair was 2months ago and it came out more of a dark brown with NO blue tonight. I won't use this again but gave 3 stars because it doesn't fry your hair i wish i could upload a photo here. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It was okA couple days after I did the color, I could see a line from , I am assuming, hair growth. Diappointed to have a line around the crown of my head. The other times have been fine. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We're sorry to hear your results did not come out as you expected. Hair does not grow so quickly that you should see that line only a few days after coloring, so we would love to help with a complimentary reformulated color. We will be reaching out to you shortly, per our Satisfaction Guarantee. |
MargeryPI love this product. I'll never go back to drugstore color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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FANTABULOUS!I Love love love my hair color experience with eSalon thus far. The color formula did not burn or make my scalp itch! HALLELUJAH! I have a super sensitive scalp and it is very hard to find a color product that doesn't burn or make my scalp itch like mad while processing. The color is so vibrant and another important thing to me is it doesn't bleed onto my towels as much as other products when I wet my hair. I always wash my hair in cold water. It helps the red to stay vibrant longer. Super awesome experience thus far! I am an extremely happy customer! Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I love eSalon!My colorist is awesome, She makes my color perfect every time, and any time I want a change, it is EXACTLY as I ask!! I think this product is WAY better than when I got color done in a salon. It's exactly what I want and lasts longer! Thank you eSalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Team WorkThe eSalon Team worked with me to get my color just right. So easy, it arrives on time to rescue the grays from taking over, and the color is beautiful. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |