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Color Set
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66,866 Verificado Comentarios de clientes |
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Best color for greysI had to wait a few months.befor I could rate this color.and I have to say it is the best I have ever used.e salon will do whatever it takes to make your hair perfect.your hair will feel soft and shiny.try it you will love it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it! Love it! Love it!Just got mine today and decided to do my hair. I absolutely love the color it makes my hair look shiny, silky, smooth and very manageable. The color is gorgeous and it's exactly what I wanted. Thank you e salon you are a forever keeper. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful at firstI loved the color when I did it. It was perfect. After two washes with color protect shampoo it's all faded. I almost am back to the color I started with. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect!I asked for more copper and you guys delivered! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I like itI like the product, easy application, great coverage, lots of shine and manageability. However, I ordered Light Brown Natural Golden, and my color actually came out more of a Dark Brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love your serviceI love your products and service, although I would like better grey coverage. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Ruined my hairI would give zero stars but that isn't an option. The color was dull and lifeless which I specifically called about and after using it my hair was so dry and damaged. I will never use this product again. Very disappointed in the entire experience 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKirsten - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Not as good as it seemed.I loved the color the day that I did it. Every time I wash it, it fades back to almost my pre-color if I don't use the tinted love. I color was next to impossible to get out of hair when I went to wash it. Many of my greys have already lost the color and are showing through. Also the color I got was not solid. My hair has kind of an ombre effect when I was looking for all over color. I stated that I had a lot of grey hair and that it had been more than three months since my last color, so my new growth was close to 4 inches. I personally will not buy through esalon again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngelique - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Great QualityThe quality is there however we haven't quite got the coloring right it's too dark for me . I have natural reddish highlights in my hair therefore making it harder for this color to match. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVonn - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
I got allergyI got allergy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaxmana - We’re truly sorry to hear that you were unhappy with your color and experienced an allergic reaction that could have been caused by our product. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. When you initially informed us of your reaction and dissatisfaction regarding your color, we refunded you for your most recent color. Again, we apologize that you were unhappy with your experience. |