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Color Set
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66,655 Verificado Comentarios de clientes |
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It is redThe color was supposed to be a honey brown and it is bright red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEvelyn - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Ruined textureI'm not happy with the texture of my hair after using the product. The color was fine, but the texture felt like the cuticle is still open. I've never had this rough texture before. I used the conditioner, but my hair has been damaged after applying the color and a gentle blow dry. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - We’re truly sorry to hear about your recent experience after coloring. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not as orderedColour was not what I ordered. Not sure why colourist would decide to change my selection. Would not order again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaureen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
BeurteilungDie Farbe ist mit 11,-€ schon teuer genug und das daß Abo automatisch läuft ohne das daß explizite kommunizierten wird ist eine unverschämtheit.Aber daß die 2 Lieferung mit 29,45 € zu buche schlägt ist unseriös.Fühle mich getäuscht von 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosUrsula R. Vielen Dank für Ihre Kontaktaufnahme! Mit eSalon haben Sie viele Möglichkeiten. Wenn Sie eine Bestellung über eine Rabattaktion aufgeben, werden Ihnen während des Bezahlvorgangs Informationen zu unserem wiederkehrenden Versand angezeigt. Sie können aber auch Einzelbestellungen aufgeben – ganz ohne Bindung. Der Vorteil eines Farb-Abos besteht allerdings darin, dass Sie bei jeder Bestellung 20 % sparen. Das ist ein großer Vorteil für viele Kunden, die ihr Haar öfter färben. Außerdem haben Sie die Möglichkeit, das Abo jederzeit zu kündigen. Bitte teilen Sie uns eine Bestellnummer an die folgende E-Mail-Adresse [email protected] mit, damit wir Ihnen weiterhelfen können. |
Color was oxidized (according to my hair hairdresser)My roots turned out bright orange and pink 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawn - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Light brownMy hair turned out darker 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Shaheen! We are sorry to hear that your color has turned out darker. Please check your emails, we just got back to you to help you further. |
Didn't cover my graysI didn't like it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarmen - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
No shine, blahIt has no shine, my hair looks like matte strings. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJappreet - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Contente mais couleur plus foncée qu’espéréeJaime le soin avec lequel tout est préparé , juste un peu déçue que la couleur ait donné un rendu un peut trop foncée, plus que celle que j’ai eu avant 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristina M. - Merci beaucoup pour votre commentaire. Nous sommes désolés d'apprendre que votre coloration soit plus foncée que prévu. Nous souhaitons vous aider à obtenir la meilleure couleur qui soit et allons vous contacter par email pour plus d'information. Nous avons hâte de préparer votre coloration ajustée ! |
not what i wanted at allI'm very disappointed it is a great system but the color I wanted was not supplied and so it has left me sad and frustrated 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJeanna - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |