66,880 Verified Client Reviews |
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Love the concept and cute pkge,the color is offThis is my first time ordering. I had ligjt blonde hair and chose the beautiful picture of dark blonde copper. Needless to say my roots did not change much or they darkened, and my ends turned pink! Then I used tinted love in copper. Ot helped but now my hair in mixes of blonde, strawberry blondeish, and orange ends. The package is cute..tinted love was amazing, but the color was off. I will retry it and re-review 0 of 0 people found this review helpful. Did you? |
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I liked my last shipment however I found it was a little too dark.The last shipment was what I had ordered, however, after applying it to my hair I found that it was a little darker than I expected. On my next order I would like to receive the colour that I received prior to my last one. Thank you. 0 of 0 people found this review helpful. Did you? |
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Hair colourI was very.disappointed with the hair colour- it was to.dark and not really.for.a.dark coloured redhead. Overall would.not.recommend it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynda - We apologize that your color formulation came out darker than you were expecting. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we’re sorry that you were unhappy with your results. |
It still made my hair REDI specifically asked that it not make my hair red tone and it did. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSerene - We apologize that your hair color turned out more red than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Color is great.I am pleased with the color results but find the process to be messier than store bought products. 0 of 0 people found this review helpful. Did you? |
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First Time User - Will never use again!I tried this because of the advertising and testimonials online. I really wanted to like it. I'm a 50 year old woman and I color my hair every 4-6 weeks. First, the kit comes with lots of items..color, gloss, brush, shampoo, conditioner, stain blocker, stain remover. And you need all of the items. The liquid is much thinner than OTC and gets everywhere. It stains EVERYTHING. Makes a real mess. I was concerned that the color would be too dark when I first put it on but then, after it dried, it was MUCH too dark. Hair felt dry and not as mangeable or healthy as it does after OTC. I thought the big plus would be the "gloss" but OTC actually leaves my hair shinier! I won't every try this again. I regret trying it to begin with. Don't waste your money or effort on this product. . 0 of 0 people found this review helpful. Did you? |
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My custom colorI love my e-Salon color! It is perfect! My coloring didn't go well this time, however; my daughter did it for me, and she'd never colored hair before (she didn't quite do it right, so it's not the color's fault;) I've already placed an order for August 12, a few weeks earlier; I'll have my Mom do it for me next time, otherwise, I absolutely love this product!! 0 of 0 people found this review helpful. Did you? |
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Rich color!The coverage is fantastic and super natural looking. Very rich and deep. Love it!! 0 of 0 people found this review helpful. Did you? |
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BEST HAIR COLORI love this hair color, they custom make it to my preferences. They mixed it to exactly the color I wanted and it was perfect. The best home hair color I've ever used. 0 of 0 people found this review helpful. Did you? |
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Such a great experienceCustom instructions and great packaging including everything you need to do your custom color in the comfort of your own home! By everything I mean...gloves, stain guard, shampoo & conditioner! The color came out rich and luxurious looking. A product well worth the cost! 0 of 0 people found this review helpful. Did you? |