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Custom Hair colorI like it but it seems to be fading fast. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
lowered ratingnow that i am settled on med brown, there seems to be nothing special for the high cost. color is flat brown, unlike advertisement shows highlighting color. and the gloves don't fit even though I have requested larger gloves. I will probably be cancelling. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDearleen - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
NopeWas not color I wanted. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaci - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Did not meet expectationsThe smell is very strong and my hair was left dried out. I would not use this again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer- We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
DisappointedMy color did not turn out as expected. My hair turned out very dark and was not what the expected turnout color of copper mahogany. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShoua - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Not any better than Miss Clairol!I ordered light brown but I got a DARK ash brown. I ask for highlights and shine but I didn't get either. I won't waste anymore money on this product.!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRanell - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Beats the salon!I've come back to eSalon after a longish break during which I've had my hair highlighted and coloured at my usual salon. My favourite hairdresser was actually reluctant to touch my colour (thank you, eSalon!) as she said it was perfect for me! So I came back to eSalon and am really so pleased I did. I still can't believe that a home colour can produce such beautiful salon results. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Lovely natural color, that covers grayI love your custom color. So natural looking, and the coverage for gray is awesome. I am a retired hairdresser, this custom color is the best in gray coverage I have ever seen. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Impressive!I have died my hair red since I was in high school. It has always been difficult to find a stylist I trust who can get the red-brown tint I sought after without it looking super fake. I'm always paranoid it will go wrong, because it has before! Not to mention, every visit to the salon is a lot of money. I am so impressed with the results I got with the Medium Brown Red Copper. I think it's lovely. My friends have asked me for a referral to eSalon because they love the color too! But I am glad I did a strand test first to make sure the color was a good match for me. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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ImpressedThis hair color has great coverage and lasts longer than any of the other hair color I have tried, including dyes used by hair dressers. It's great and I keep changing the length of time until my next coloring; making it longer. It also wasn't damaging to my fine curly hair. Very happy! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |