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NiceI really like the color and the way my hair feels for weeks but after the 2nd week, my greys where showing again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosOfelia - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
not the color I wantedI was not happy with the color from my kit. It did not look anything like I expected 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMellissa - We apologize that your color turned out differently than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color to better suit your needs. So we have credited your account for one complimentary hair color order. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. Again, we’re sorry that you were unhappy with your experience and look forward to crafting your custom reformulation. |
No-noRoots ended really dark..no chocolate color...looks black and now I have 2 tone hair. Front looks black and some sort of chocolate on the back. Definitely not happy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle- We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Hair colorI love this color, it matches my original color perfectly ❗😀 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Perfect colorGreat coverage on the gray. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Convenient and matches sample picI love this product because it is the best dye I've used from home. The color I ordered matches the online color choices, and the color lasts. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Love it!I am very pleased with the product so far. It has been a little over 5 weeks and the color is still looking fresh even at the roots. It is just starting to wash out from the gray hairs now. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Very Nice ProductI have a very hard time coloring my hair because it is thick and course. This product lasts longer then the store bought ones and is not too expensive. The color is very nice and vibrant. I would definitely recommend this product. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Great Custom Hair ColorI love how it gets rid of the grey. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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LoveBeautiful rich color with many compliments. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |