|
Color Set
|
66,637 Verificado Comentarios de clientes |
|
Ordenar por: |
|
Not what I expectedThe color is browner than the red I wanted! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosTina - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Grau Abdeckung fehltNicht genügend Grauabdeckung und zu bräunlich obwohl ein schwärzerer Ton gewünscht war 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJasmin G.- Vielen Dank für Ihre Produktbewertung. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Poor color/Poor customer serviceSubmitted multiple messages after coloring my hair and no one ever sent a reply. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosKelly - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Color did not holdI tested this color in two areas: one for 35 minutes and another for 45 minutes. There was no change at all. I am not going to use the rest of the bottle because there is no point. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosLaurel - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Cannot get color correctAfter a year of constantly having to ask for my color adjusted to get it to the tone I desired from the start, one would think that it would be close enough that I may be happy. Instead, my color is awful and I’m spending a significant amount to have corrections done. There was one single time when I was in tears because the color was so bad that I received a complimentary color, other than that I was told that an adjustment would be made for the color that was to come in 8 or so weeks. My spouse cringes after I dye my hair and I try to avoid mirrors. For a company that claims to have a 100% satisfaction guarantee, I haven’t seen any indication they should present themselves as such. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJessica - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Nicht zufriedenLeider bin ich nicht so zufrieden.. Farbe toll.. Aber nach 2x waschen.. Ansatz wieder sichtbar... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSusanne L. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Wrong colorDied my hair finally and always had black hair I bought soft black and my hair turned brown talk a a person was to get a refund but they gave me 10 $ refund when I spent over 65$ on there stuff slap in the face for there screw up never buying from this place again and also I sent pics on how my hair color looked im not happy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosRhonda - Thank you for your feedback. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
wrong colornot a good color ugly 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosKristi - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Nothing like I imaginedVery upset with what I received will not be purchasing again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosDanielle - Thank you for sharing your feedback. We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Anfangs begeistert, aber nach kurzer Zeit enttäuschtanfangs war ich sehr begeistert von der Farbe. Die Farbe gefiel mir sehr gut, die kleinen grauen Haare wurden abgedeckt und die Farbe war sehr natürlich. Allerdings kamen die grauen Haare nach kurzer Zeit wieder sehr früh durch. Die Farbe ist verblasst und hat sich nach meinem Gefühl rausgewaschen. Damit, dass sich die Farbe so schnell rauswäscht, hätte ich nicht gerechnet...aus diesem Grund werde ich die Haarfarbe nicht noch einmal nutzen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJana R. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |