66,903 Verificado Comentarios de clientes |
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Unsubscribe mePlease remove me from your mailing list I unsubscribed and I'm still receiving emails 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color is good but won't wash outI enjoyed the color, convenience, and items provided but the color just wouldn't wash out of my hair after dying. I scrubbed and scrubbed. Shampooed multiple times and I kept finding more. I also didn't think the quality of the dye block or shampoo or conditioner. I switched to Madison reed and have great color, great kit(even has a cap), no issue with dye washing out and love the dye blocker and shampoo and conditioner. I wanted to love esalon but I should have switched sooner. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We’re sorry that you were unsatisfied with your eSalon experience and the hair color and it was difficult to wash out. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Add highlightsNice color but would like so highlights in the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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DisappointingMy hair doesn't colour very easy but your colour gave me hope but unfortunatly it didnt do any better than any other bottled hair colour. My roots came through within a few days. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTracy - We're sorry to hear that your first application didn't provide enough gray coverage. We make each color custom, and we'd be happy to send you a reformulated color that should do the job. We've added a free order credit to your account and sent you an email with more information. |
Revolting colorI chose Dark Blonde (Ash) to color my mostly gray hair. The result was a revolting red brown. I'm so disappointed because I was hoping it would be pretty. Now I'm going to have to hide my hair until the color fades. I rated one star. If I could have chosen less, I would have done so. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJerri - We're sorry that your most recent color order wasn't the color you wanted. Upon reviewing your profile, we see that we have already spoken with you and credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Love the colorI haven't changed the color formula in a couple of years. I still love the color and receive many compliments. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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excellent!I love this stuff! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Getting Rid of My Grey is So Easy Now!Paying to get my grey covered at the salon became too expensive when I retired so I started buying the drug store box brands. Some worked ok but the overall look was never satisfactory. My decision to try eSalon was one I am so happy I made! The price is so reasonable and the results are so much better! The expert colorists at eSalon were able to customize a formula that best fit my need for grey coverage while also enhancing my overall hair appearance. My hair color is richer and shiny and feels amazing! My husband was amazed and thrilled that I was so happy with the results. eSalon even contacted me for my feedback and provided me with some helpful hints on how to fight the stubborn grey around my face. I can't wait to use it again, the results just keep getting better! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Perfectcolor a good hair condiction my hair change 100%.I recomendeted for change your damage hair. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Long lastingVery impressed how the color lasted. I was Leary about using something that I had never tried plus just by answering a few questions they picked out my color. It was correct and I was very Happy with it and the customer service. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |