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Color Set
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66,925 Verificado Comentarios de clientes |
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So easy..I was so tired of paying so much for a color. I finally got the nerve to order. This is my second order..and continue to be thrilled. I have received compliments on the color. It is so easy. :D! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair ColorThe hair color is very easy to use. I do have someone helping me for the back of my hair. My color comes out really nice. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I love this product.The color stays truer 2 to 3 weeks longer than store-bought brands. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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NIGHTMAREI do not even know in where to start ,but i regret ordering,My package came in the mail, I was impressed with the presentation as well as the personal touches with name and all ,was so excited to try it had my best friend apply and followed rules to the T. To remove SHOULD OF BEEN MY FIRST sign that something was not right, i had to use dish soap out of desperation to remove product out of my head and thank God for Dawn.That night i went to bed and within 24 hours I was in the Hospital with two shut eyes a head full of sores and a rash from head to shoulders my head felt like it was on fire ,I had an Allergic reaction to the hair dye ,now I am sitting at home with the next 3 days out of work and sent home from Hospital with 4 different medications , this whole process has been a nightmare I am 42 years old i have been dying my hair ever since I was 18 years old and never have i had any bad experience with Salon or at home hair dyes. I regret it with everything that i ever ordered because now my chances of breaking out every time i dye my hair now it's mostly likely to happen again as the Doctor explained. PLEASE BE AWARE THIS PRODUCT IS VERY STRONG AND CAN TRIGGER ALLERGIC REACTION ... I wish they would allow me to upload photo because if they did boy oh boy i would of posted them .......... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLissette- We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. Since you’ve experienced an allergic reaction, we have refunded you for this color and reached out to you with more details. On behalf of the eSalon Family, we wish you a quick recovery. |
Very pleased with colourstain remover was useless! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GoodThe colour is a little flat, also darker than I expected 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color but didn't lastThe application was easy, color match was great, but the color didn't last more than 2 weeks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGrace - We're sorry to hear the color didn't last as long as you were expecting. We'd love to try again, so we've added a credit to your account for a complimentary order to be reformulated for better coverage. Look for our email for more information. |
I wish more colors to choose fromI thing if you have more color will be great, my hear is darker now than the color I use... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYodna - We wanted to let you know that we make each color custom from pure tones. Wed have literally thousands of different shades that can be adjusted in ways that premade color can't even dream of. Simply contact your custom colorist to have a consultation about the myriad of ways you can change your color! |
Wrong colorI really wanted this to work. The packaging was nice, the product was easy to mix and apply. Unfortunately, it was great on the roots but it got on the end of my hair which is now a light gray color. It was supposed to be a blonde. :( I'm going to contact the company to see what can be done. Hopefully it will work out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience and hope to work with you again soon. |
It's great!I've had more compliments on my color since using eSalon than I've ever had from any colorist I've ever visited. I love it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |