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Color Set
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66,925 Verificado Comentarios de clientes |
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Beautiful ColorBeautiful rich color....but my hair still has a red tint. Maybe more a a neutralizer or more ash next go round. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect colourThe colour received was perfect but it took 3 washes to get the colour residue out of my hair due to my hair being porous 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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This is NOT your Mom's box of color!I truly dislike sitting in a salon. I know! Everyone else loves it, I do not. Maybe because there are so many stylists in my family and as a kid they constantly wanted to cut my long hair?! So I have been coloring my very salt and pepper hair at home for a long time. Sometimes I'm able to get it from a supply store but usually I just buy it at the drug store. I stopped coloring my hair in October because I wanted to see how much gray I actually have... too many! I ordered eSalon and it arrived within a few days. I put it aside for a couple of days knowing how much I dislike the whole process! What a lovely surprise for me to how pleasant this can really be! Everything you need comes in the box and is set up and ready for you to mix. The color is terrific, I am very pleased with it and I feel great with all of that gray gone! The coverage is wonderful... I just can't say enough about this product!! Thank you, I'll be back in 5 weeks! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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not used yetmy mom had a heart attack and I had to leave home at short notice and have not had a chance to use the product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not as expected, quick fadeI wanted to match my highlighted ends to my naturally darker roots. My color ended up with an auburn hue, which I did not want or like. The color began fading within the first week. I loved the packaging, instructions, and helpful personnel. However, the product did not suit my expectations. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebekah - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Not what I expectedAfter getting my color I followed the instructions word for word and step by step. The color I wound up never showed because it was the same color as my natural hair color. I do have to say that I don't have grey hair now. I'm not sure I will try this again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMachelle - We're sorry your color did not provide enough of a change from your current color. We see you've already spoken with one of our associates and we are working on formulating a different color that will bring you closer to your goals at no charge. We hope this next color will be your perfect match! |
Color reviewThe hair color I ordered didn't color my resistant grays very well and it didn't leave my hair feeling soft and looking shiny. The top faded after only a week or so. Going back to ordering from Madison Reed, which colors much better and doesn't seem as harsh on my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMartha - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Doesn't cover my grayI have tried this is 3 times and although the second coloe was better it does not cover the gray so I have to use a touch up. So thanks for the free one but I don't think it works on me. Please drop my order from here on in. I don't want to do my hair twice a month, to much on my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnnie - We’re sorry to hear that your hair color didn't turn out like you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Quality is good.Good quality but had terrible time washing out. Trying color adjustment cause First delivery wasn't the right color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAutumn- We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Terrible! Do not order!Tried this service for 3 months, despite multiple requests, color was never right! Stopped using and went back to $8 drugstore color. Much better value! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristina - We’re sorry to hear that your hair color didn't come out like you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide better results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |