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Fur coat with no knickersThe system was very good but sadly the longevity of the hair dye was dire. My usual high street purchased dye last a lot longer than this dye which is very sad as I'd have loved to have continued with it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKeryn - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Disgusted!Excruciatingly disappointed! Thankfully I realized my roots were going to be much darker than my last coloring. I was able to even out the color by adding shampoo to my remaining color and applying it after 10 minutes of process time! I'm at least 5 shades darker than where I had been with no red as was my preference. My hair isn't in any better condition then when using Preference brand products. I no longer wish to be a customer and have canceled future shipments. Thank you for the opportunity to try your product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPenney- We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
SadHappy with my hair color for the 1st week then it turned blah blah and it felt like it killed my hair bad. Super sad with this hair coloring product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShania- We’re sorry to hear that your results did not turn out as you expected. Since you indicated that you were unhappy with your hair color, we have cancelled your service and current order, as you requested. Again, we apologize that you were dissatisfied with your experience. |
My hair turned red not copperI wanted to have my hair color similar to what it as when I ordered but the system said I had to do copper before I could do the same color my hair was because my roots were so dark. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLori- We apologize that your color turned out differently than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color to better suit your needs. So we have credited your account for one complimentary hair color order. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. Again, we’re sorry that you were unhappy with your experience and look forward to crafting your custom reformulation. |
To darkMuch darker than expected, but the quality of product seems excellent so I will try with another color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEydie- We apologize that your color turned out differently than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color to better suit your needs. So we have credited your account for one complimentary hair color order. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. Again, we’re sorry that you were unhappy with your experience and look forward to crafting your custom reformulation. |
I am in love with my hair again.I chose to go back to my natural red headed hair colouring again after having blonde high lights for years. I am so happy that I did. I love this product, it's cheaper than going to a hair salon and in my eyes, a lot better value too. I have never coloured my own hair before and was surprised at how easy it is to do; never going to a salon again! I can't recommend this product enough, I am the happiest with my hair that I have been in years and think everyone should try this product, you wont look back. Thank you eSalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best color everThe color chosen for me is better than any I've ever had done going into a salon! Matches my complexion perfectly and everyone loves it including my pickiest critics!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great match!The color matched my previous color well and covered grays well once I stopped using the Vaseline stuff on my hairline(forget what it's called). I figured out that I had been getting some of it into my hair at the hairline, causing it to miss spots. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love!Perfect hair color. It didn't dry out my hair. Just left it a beautiful color and soft as ever! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy to use, great color!I've been using the demi-permanent color to cover out my grey hairs that started to showing up *eye roll* lol, so I get the dye in the same color as my natural hair in order to blend them. It comes with instructions that are easy to follow, and it smells great! I love the fact that my colorist takes in consideration any other chemical treatments I've done in my hair when preparing my color, which is very helpful in minimizing damage. I totally recomend! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |