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Color Set
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66,934 Verificado Comentarios de clientes |
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Disappointed :(Unfortunately, the hair color made my hair feel very dry and brittle after using. I was really surprised by this, because I had such high hopes for esalon. I have cancelled my future shipments. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica- We’re sorry that your hair felt dry after your color application. Since you have expressed that you were unsatisfied with our product, we have contacted you for a color reformulation or refund, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Works great- wrong colorThis product was easy to use and worked well. The directions were easy to follow and my hair was left in good condition at the end. I am somewhat disappointed in how dark my roots are. I don't know if I just chose the wrong color to begin with, but I don't think I will use the root color again. I know I can not lighten it up now and will need to wait for it to fade or grow out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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turns dark brown hair ORANGEhow do you sell brown hair dye that comes out orange? nasty cheap product. never again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa- We apologize that your hair color turned out lighter and brassier than you expected. Per our Satisfaction Guarantee, we see that we have reached out to you regarding this matter. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Not as good as advertised.I tried to follow the directions as closely as possible. It wasn't as easy as they made it sound. Coloring in sections wouldn't be my first choice of application. Would have been better if they instructed to put it on all at once and work it through with the hands. It covered my gray well at first, but faded out of the gray strands pretty quickly. Not impressed with overall performance. But the price was good just to try it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristy- We apologize that your color results faded faster than you were expecting. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Not qualityNot the quality I expected from all the hype. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTracy- Thank you for your feedback. We apologize for the disappointing experience you had with our hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Pretty much the best grey coverage I have had, either from a box or in the salonI love the coverage and the color! Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loving the formula!Easy to apply.I have a lot of hair and one bottle did my whole head without skimping. Left my hair feeling nice not chemical laden! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great coverage/colorMy formula was changed slightly to cover the gray better and it worked great! I love the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorGreat color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Worked wellI love the way the team works with you to make sure YOU know what you want. This shade turned out perfect for what I want to do, which is gradually move closer to the white my hair is becoming. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |