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Yet again - wonderful!So full disclosure, I just deleted my first one star review. I had given that review way back in the spring of 2020 after I tried my first color treatment, and the first mix was not quite right since it came out too orangey. I was a novice in doing my own hair, but with the COVID restrictions, I had not been able to visit a professional salon for months and I was feeling so dull and dumpy that I was ready to try a home subscription service. What I didn't realize was that I could use a balancing shampoo and tone down the brassy colors - so the customer service people at E-salon helped me out. With the next shipment of color, they had adjusted it and also I added a light set, to get the lighter streaks that I was used to. OMG. It turned out amazing, and now I am hooked. I am always getting asked if I've been to a professional salon, because the system I have now makes my hair look and feel amazing!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristina - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love the colorLove the color, my only issue was where my color lifter was, it was lighter and I felt I needed to leave my roots color on longer. Other than that, I loved it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristina - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Custom colour setHave just coloured my hair copper but has turned out very patchy so i am a loss what to do now. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wow..!I recieved my box today, wow really impressed with the packaging. Only 4 star because I've not tried it yet but the package certainly makes you feel special. Unfortunately colour was not expected, golden brown roots with light ash blonde length 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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perfect colour for methe colour lasted a long time and I get away with about 16 weeks before I have to touch up 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy to applyI like using your service but this month’s color came out darker than the previous applications. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharon- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Happy with this product!I'm happy with this product but not so happy that they are going to start charging shipping! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my color but dried my hair outI absolutely love my color but the coloring process dried my hair out very badly. I have done multiple moisturizing treatments and it is much better now. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosThank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you, Arinn. |
Better than other competitorsI tried MR it was nice at first but color faded fast. Don’t waste your time or money. Tried esalon now I have subscription. Beautiful color that last especially great to cover gray hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe are thrilled to hear you are enjoying your Custom Color Set, Maria! We look forward to hearing more feedback from you in the future! |
I'm a natural redhead, so with age comes fading and darkening.I started dyeing my hair after I turned 40 because I missed my vibrant color. My hair started getting darker toward this muddy red-brown, not the pretty gingery I had in my teens and 20s. I tried henna first as I was apprehensive of dyes and that was ok, but not the best. Then I gave up on that and at age 42, I finally dove into getting my hair dyed at the salon. The first time was perfect, the second time was a disaster. The same person did it those first two times...she did not keep notes on what she dyed my hair the first time...so the second time was WAY dark and more burgundy. I switched to dying at home and getting a product from Sally's and that turned out ok, but not really what I was wanting. I did get my hair professionally dyed one more time by someone I know and that color was fun and I liked the change, but not exactly what I really desired. I'm 44 now. I recently found eSalon and said, "what the hell, let's try it." I gotta say, I'm really happy with the results from this first coloring. I uploaded my most recent photo so they could see my current hair color and also I uploaded a photo of what my hair used to be. I think this made all the difference. I love that I can leave notes for the colorist. My hair is long and my roots were different than my ends, so they blended me two colors...one for my roots and one for my ends...and now my hair is all the same color! I could not be happier. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTraeonna - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |