66,925 Verificado Comentarios de clientes |
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colorI ordered a red and it came out dark brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Second shipmentI was not as happy with the color this time, the color seems darker and it took 8 dAys to get here. The gray coverage did not last long which was a bummer.my hair felt soft though. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDenise - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Still does not cover resistive gray rootsmy roots are too light, my ends are too dark. They did correct the redness so I have minimal turng red with fading 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Great product and serviceI’ve used eSalon colour 3 times now and the colour adjusted to my request without any fuss. Lasts ages too 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it e.salonLoved the color I last purchased .always like to change an try different browns an esp: chocolate color s . the conditioner an shampoo made my hair feel luxurious an full bodied. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect color and easy to use!I followed the directions exactly and was very happy with the results!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ESalon Hair ColorI have been using my custom color for a few months now and are very happy with the results. I was just about to check on my next order 😊 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great Colorand very pleased with results 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great Hair Color Long LastingI love this hair color system, if the color is not right, you can adjust and they have done a great job working with me. Color is long lasting and works great! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Thrilled!My color was amazing! The colorist suggested a change from what I had selected & the match was perfect! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |