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When I look at my hair, I feel sad.......not the effect I was hoping for. This color looks NOTHING like the colors online. I ordered a warm blond, and my hair looks like mud except not as shiny. I followed the directions to a t. Now I just have a really depressing, muddy, dull head of hair. Yuck. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
StopI had such high hopes for this product! My color did not give me dark blond it gave me the fake red color. I’m so disappointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJane - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
My faultThe first hair color in February was utterly perfect. But I was wanting a little more this and a little less that and they did exactly what I asked. This is the best hair color. I should not have asked them to change anything. So the three star is for my messing it up 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJane - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! You are fully covered by our Color Happiness Guarantee, and we have sent you an email to get this resolved for you. We appreciate you reaching out! |
Beautiful, vibrant!I had tried to grow out my colored hair to show all my gray, but I had a change of heart and decided to get my hair recolored in a shade as close to my natural reddish brown as possible. I was not sure that demi permanent color would cover all the gray, but I didn't want the agressiveness and definitiveness of permanent color. Well, the results are what I wanted and more! My hair is shiny, soft, and the perfect shade of mahogany brown, with total coverage of my grays. I am beyond satisfied with my color! 24 de 25 personas encontraron este comentario útil. ¿Y tú? |
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Best color and cost effectiveI’ve been using color for 3 years. I love it!! Color is consistent, instructions are simple. I highly recommend! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved it from the start...I used this hair color just as they told me to. I added it to my roots first, then I wait 15 mins. after that, I added water to the almost empty bottle and poured it on my hair (in the shower) and massaged it in and waited 3-5 mins., then rinsed it out. This works great for me, and it is the right color that I wanted so I'll keep getting it by mail. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Even my stylist loves my hair color!Great color and highlights using light lab! Even my stylist commented on the great color and highlights at my last hair cut! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itGreat products, absolutely love the color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hear ColorLove it... I am looking for an overall color for the next application. I love the coverage I got on my roots and my hair soft :) Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice colourThe colour is nice it’s more caramel than red. When I got home I washed and used the toner I was given, great product, it added a little more red but still isn’t red looks a little pink in the sun. The guy did a great job of evening out the tone because it was patchie at best when I went in now it blends nicely, I will be back to experiment until I get it right. Great colour leaves your hair in great condition. I just have to find a colour I love ❤️ and it will take me a few tries. I recommend this product. Nice colour just not in love with it for me . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |