66,880 Verificado Comentarios de clientes |
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Great color, smell and coverageThis product smells normal, not terrible like store bought brands. Coverage is good too. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!Thank you! It matched my hair color and it's neat that wherever my gray is, made it lighter but not too light. People really didn't notice that I colored my hair. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect matchthe color was perfect. I can't believe I did it myself and it turned out so well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love this productThe color is perfect, shine is super and my hair is so soft. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Finally found my colorThis is my third box and it’s been adjusted each time. I’ve finally got my hair the color that I want. It just took a few tries. It’s great! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Perfect color everytimeI love the color! Not as long lasting as I’d like but perfect match! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color!I love the color and the consistency. I have one complaint. I do not like the new container with the color - the mouth is too wide making it nearly impossible to pour into the squeeze bottle without making a mess. Also the size and texture made it very difficult to open. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Changed color slightlyWhen I requested a slight change in the color, I was looking for warm auburn, but the dye indicated mahogany and copper. I was a little concerned about that. I wanted a warmer softer color than it turned out to be. So I was a little disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color, bad directionsSince I have colored my hair before, the directions said to apply color to my roots only and add color to the rest in the shower for 2-3 minutes. This resulted in my roots being a different color from my ends. I contacted customer service and they sent me a complimentary shipment. Unfortunately the directions again resulted in my roots being darker than my ends. They were not able to solve to problem. 3 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTerri - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great color/washes out fastI love the color it matches my hair color perfectly,but doesn’t last. After one wash I can already see my roots. And I used your shampoo and conditioner. Not really worth the price difference from over the counter hair color. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCynthia - We apologize that you were disappointed by the color coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |