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Looks as good as the $100+ color I got at the salonGreat customer service, great color. It has lasted really well, and never got brassy or faded looking. Have to say I feel like your new graphic designer has led you astray-- too many fonts, too many colors, layout is boring, there's nothing eyecatching. I thought I had been misdirected to a cheap generic knockoff of esalon on at first. I liked the wit of the old names. Your old look was much fresher and more hip. But as long as your customer service and product don't change, I'll be a devoted customer! Thanks! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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neutralizedi think you have auccessfully neutralized the red undertones in my hair so that i can one day get a true “darkest brown” — i do not want black though, or blue-black, but definitely darkest brown. now that it is neutralized, perhaps this batch won’t need the neutralizer, just in case it over-neutralizes to like green or something : ) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Darker with more grey coverageStill pulling copper and washing out with grey showing after two weeks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Color match is perfect!When I received my first kit, the color was great, but I wanted it a little darker. Anyone who colors their hair knows it's always risky to go "darker!" I emailed the consultant and explained exactly what I was looking for, and the next kit was a PERFECT match! It could not have been better and the ease and convenience of it coming right to my door each month is spectacular. No more having to make an appointment - which I always did once I was way overdue (and then had to wait at least another week)! Professional results at home. Not like a box color from the drugstore at all. Hair does not feel dry or processed. Love, love, love eSalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very happy with results!This was the color I’ve been looking for! Thank you!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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love, love, loveWhat a colorist!!!!! Just the shade I was hoping for 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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RETURN CUSTOMER FOR LIFEThe color was AMAZING. Absolutely PERFECT! Everything I needed to do it at home and I am so happy with how well it has held. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Long lasting coverageI love how evenly the color is all over. Especially the gray. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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No more redI decided I wanted a change from the red, so I went back to my natural medium brown color. Turned out great. Very happy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Could not be happierHoly crow the dying process was intense - the product is obviously nicer than a box dye, just from the consistency alone - and I am finally close to a colour I actually want!! The team went above and beyond, making sure from my picture that I was getting the colour I wanted - I was genuinely ready to be okay with being underwhelmed but it looks frackin amazing. Can't wait to get my girlfriend to start using it as well! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |