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Custom Color Set
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66,793 Verified Client Reviews |
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Best ever just wrong colorI was very impressed with the kit, had everything I needed. After the color and rinse I liked the deep brown almost black but I am used to hot red. So next time I want to go back to red if possible. However I recommend esalon to anyone looking for a awsome color kit at an inexpensive price. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLori- We’re sorry that you were not completely happy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
almost a perfect matchalmost matched my natural color perfectly. I'd love just a hint more brightness, however. Not sure if that is possible. 0 of 0 people found this review helpful. Did you? |
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great producteasy to apply, have very fine curly hair since it has started to grow back in and it was gentle on my hair. The only reason for 4 stars is that the color faded very quickly so i need to get the reds/copper out. Like that the product ships right to you 0 of 0 people found this review helpful. Did you? |
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DarkIt was a little too dark. But covered all my grey. I now need a very lighter color 0 of 0 people found this review helpful. Did you? |
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GreatI will never use store box dye again. 0 of 0 people found this review helpful. Did you? |
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really nice kitthe products, once mixed, were too liquidy! I got it all over me and my white cabinet! user error, right! the color was dark, and my scalp was darker! I colored on a Wednesday, and by the following Sunday, I saw gray! I followed the directions to a "T", so I didn't understand the issues. Oh well. 0 of 0 people found this review helpful. Did you? |
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WOW, I get so many complementsI had dark brown hair for the first 30 yrs my life. I never had plans to color it, I thought I would just go salt and pepper naturally in my I don't 50's and I would be ok with that. Well about 2 yrs ago I started to see more and more sparkles in my hair and not the ones I wanted. The gray had come and I just couldn't handle it. My sister is a stylist but lives in another state, she warned me to be careful going from DARK brown to a lighter red brown, she told me the only way to do it would be to bleach it. I really didn't want to bleach my hair. So I called and talked to the stylist and they walked me threw a plan to get the color I wanted with out needing bleach. The first color was a lighter brown and pretty, but the second coloring, oh it is AMAZING. My hair is health and shiny and a beautiful red brown color. I get complements ALL the time and when I tell them I color it myself using eSalon, they are all shocked. My stylist sister came for a visit and is amazed at the debts of color and how healthy my hair is. I use the tinted love when I wash my hair and just cant say enough about it. Thank you thank you thank you. 0 of 0 people found this review helpful. Did you? |
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ColorThe first one I thought was too dark but really wasn't. I think I'm still getting the same color, right. Have not used the last one shipped. 0 of 0 people found this review helpful. Did you? |
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My review is ZEROIt was a total waste of time and money. Not a bit of reddish tone and I ended up in exact same color. I need shipments discontinued immediately 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNorma - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Not covering greyI followed instructions to a "T"; my grey still shines through; the main reason for me coloring my hair is for grey coverage. Extremely disappointed. Was hoping this would save me money that is spent at a salon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlma - We're sorry to hear you've been having issues with gray coverage. We'd love to send you a reformulated color that will better cover your grays. We've added a free order credit to your account and sent you a follow-up email as well. |