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I love my color!The custom color kit arrived quickly. I loved how everything was included. Everything was very professionally done with the kit being customized especially for me. The gloves were very nice (I hated to throw them away) and you received 2 pairs - not like the store-bought cheap ill-fitting gloves! It has been a few weeks and so far my color is holding - no fading. I am looking forward to my next color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorLoved it and it was perfect!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect match.I love the color a perfect match with the picture I sent. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I Love My ColorThe color is just what I was looking for. Been using it for quite some time and have no complaints. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Newest colorThank you for listening to what I wanted . My color turned out much better. Before my roots were way too dark and now it’s much better and looks natural. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great Colour, Shine and softnessMy hair has not shined like this in a long time. Its soft and feels fuller too. It was very creamy and felt oily but without the greasiness. You could feel the moisture in the hair colour as you put it on. The colour is beautiful but didn't stay as dark as initially did. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Excellent!I love the color and the videos made the application process easy. I feel like all of my hair is colored well and evenly. At the end of the process I dumped dye and water over my head, and the dye dripped down my body and splashed on the floor, and I felt like a vampire princess bathing in blood.* It was empowering. My only complaint is that 4 out of 8 of the containers sent to me were difficult to open, at least in a wearing slippery gloves scenario. Next time I'll have to pre-open. *May not happen if you're not dying your hair red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itI got a lot of compliments on my hair color it’s really the color I want little darker then what I want but to cover my gray hair it’s perfect .. I have one comment my hair is thin I can use one bottle for 2 times it’s a waste to through the rest of the bottle where I have some left if only I can use it for 2 applications would that be an option or once I open the bottle I have to use it all ? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GreatIt was perfect. Unfortunately, I spilled some if the developer for the ends color. I still applied it but it wasn’t as uniform but I think it was that spilling and my concern about leaving it too much time. In this case I wonder why should I do? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Less than underwhelmed......by the whole experience really. I had high hopes considering some of the other reviews. I'm 40 years old and have been colouring my grey hair for the past 20 years. Sometimes I do it myself and sometimes I go to the salon. The point is I'd say I'm a dab hand at getting the job done myself. The packaging is cute, but let's face it, you aren't going to be keeping that for too long. I followed the instructions to the letter. The process was SO messy. My vintage enamel bath tub now needs refinishing as it is so badly stained by the hair dye... that has never happened before when I have coloured my hair. My husband is furious to say the least! I'm now slightly irritated by the fact that my next package is on its way, without so much as a 'Hi, how did you get on' from my 'personal esalon stylist' following my trial. I won't be using the dye when it arrives which is a shame as it's a waste of money. Also there is no clear way or customer service contact to end my 'subscription'. Despite the claims, customer service does not appear to be high on the agenda here. All I can say is using Esalon has made me realise that going to the hairdresser to have your colour done is worth every penny. Now how to cancel...wish me luck!.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachel - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |