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Color Set
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66,866 Verificado Comentarios de clientes |
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Loved the colorLoved the color. However, it only lasted about a week. Color washed out almost immediately. Within three weeks there was no trace of the color left. Cancelled my future orders. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelinda - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Frizzy dry.Scalp tingled, eyes watered during application. Color ended up a red orange especially in the sun. Hair is dry and frizzy. Disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Sticky and greasyLast time I chose a different color and I didn't have any problems! I wanted a dark brown this time which the color turned out beautiful, but my hair feels like there is a thick film on it and it looks greasy like I haven't showered in days. It leaves sticky and oily residue on my hands and people kept asking me tonight at work if my hair was wet and it was really embarrassing. What can I do to fix this?? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAshley - We’re sorry that you were unsatisfied with your recent custom color and that it left your hair feeling gummy. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
LoveLoved the color! Hair better condition since using. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My hairdresser could not believe I home dye my hair!!!After undergoing some changes to my financial situation, the cost of salon coloring became prohibitive. I admit, I was very nervous about my ability to dye my hair well, or that the color would be natural looking. Esalon's helpful videos, superior customer service, and quality of product, gave me the confidence to move forward. I LOVE that I now have an affordable way to look my best. In fact, when I last went for a haircut, the stylist asked me where I got my color done. The response floored her. Esalon, you have found a loyal customer in me! Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very Happy!I coloured my hair for the first time on Sunday and washed it today. Was a bit apprehensive as when I’ve coloured my own hair previously, I’ve watched the colour disappear down the plug hole. I’m happy to say this did not happen. There was no change and all my greys are covered. Very, very happy! Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing productThis stuff doesn't fade, unlike store boxed hair dye. I recommend this to anyone looking to dye their own hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorI love the way the color lasts. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good colour adjustmentI asked Tamara to adjust my colour slightly and am very pleased with the results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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FantasticThe product was fantastic. Simple to use. The color was beautiful and esalon did a great job with matching. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |