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Color Set
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66,866 Verificado Comentarios de clientes |
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Waste of moneyI had such high hopes. I always explain to the colourists my greys are difficult to cover. I’ve had many trips back and forth to the salon when the colour didn’t ‘take’. Unfortunately eSalon colour was one of those colours that didn’t do the job. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Somewhat disappointedI have been using this product for almost 8 months to a year. sadly, this does not cover my grays like it claims. I have emailed regarding "adjusting" the color for coverage. However, nothing has changed. I have tried their root cover up and that was a bigger disappointment. It made my hair look dirty, didn't cover and if i ran my fingers thru my hair the dye got all over my hands!!!! Eventually i would have dark spots all over my face, i was horrified being in public and eventually noticing the spray had flaked all over my face. i will give this product a little more time but I'm thinking if you have stubborn hair this may not be for you. I follow the instructions, and even leave it a little longer and as soon as i get out of the shower i can still see some grey!!! I am supper frustrated. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuky - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Colour was disappointing and faded very quicklyMy first colour was much darker than I had expected. I was not offered a refund or free second colour, despite their guarantee of this. The colour then faded within a week anyway and has left my hair a dull brown. I had more compliments on my hair colour after using a shop bought box dye and will be going back to that in future. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatharine - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Best at home hair color 💁🏻♀️❤️My hair is soft and shiny plus it’s gentle and easy to apply ❤️ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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BrilliantAfter many years of highlights I decided to go all one colour and just deal with my grey roots... Although I was nervous I decided to give this ago... And wow... It came out such a soft natural colour.. I'm delighted... Do not hesitate 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I truly love this color.I truly love this color and the quality of the products! Thank you esalon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great job matching my color.Color was spot on! My silver highlights didn't stand a chance. Great product! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom color setI switched the color back to the darkest brown. Feel like it suits me best. Not perfect, but the closest and best for me. Some dark colors are harsh and not at all flattering. Your darks always seem warmer. Best of all the color stays that way until the next time. I have gone as long as 6 to 8 weeks. My particular style, short and sassy, cuts me a little more slack.😎 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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EasyA little darker than I had hoped...reds always fade fast, I like the color it faded to. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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DarkCame out darker than rest of my hair. Left a heavy residue on hair after many washes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammy - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |