66,880 Verificado Comentarios de clientes |
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Great Color and Shine!Love the color and creates a shine that makes my hair look and feel healthy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color perfection.You listened and the color is so great 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my colorI absolutely love this color, it's a bit lighter than my natural color but it compliments my skin tones. It's amazing at covering my gray and leaves my hair soft. It lasts a long time, it's very natural looking and does not fade. I also love the new packaging it is really cute and not so generic looking like the previous packaging. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect touch up colorThis blend matched perfectly with my color base and its a great combination with my highlights. Perfect for touch up. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color is beautifulLove everything about it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the ColorThe color is great and it's easy to apply. But you need to include THREE pairs of gloves. I use one pair for the first application that I have to wait 15 minutes for. Then I use the 2nd pair for the 2nd application that I have to wait 10 minutes for. Then I'm out of gloves and have no more to use when I go in to the shower to apply the leftover color to my hair. It's ridiculous to think that somebody is going to sit around for 15 minutes and do nothing but wait with gloves on so they can proceed. I mean as much as we pay surely a third pair of gloves is not going to break your 30 million dollar company. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom ColorI loved the color only thing I didn't care for was the waxy feeling for 2 days after. Other than that my hair went back to its silky self by the third day. I will continue to use the products 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Evened my colorMy hair color was darker on top and the tips were really light no matter what I did to try to fix it. My color is even now. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great customer service, quality productI asked for a dark blonde color - done needs to cover grey hair - done, needed my hair to feel soft - done. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Leaves my hair gummy and stiffI was not happy both times I’ve tried this. Left my hair feeling extremely damaged. I want to cry. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTianna - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |