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Not what I asked forI was lead to believe this was a service that understood the subtleties of your hair colouring requirements I have just used my first delivery of hair colour and am very disappointed I asked for a mid brown non red colour . I sent photos and a detailed description of what I wanted which was an in between 4and 5with no red and now have a very dark reddish brown !!! How come ?.... I thought this was a bespoke hair colouring service I could have got this colour from any old packet from the supermarket I feel ripped off 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanet -Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
I'm doneSo this is the 4th time I have had a different color with only one time changing in the second order after talking to consultant why is it different everytime. And not once the color I want. I can mess up my own hair for $9 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChrissie - Thank you for your feedback. We apologize for the disappointing experience you had with the amount of color changes. We're always looking to improve our service and products, and truly value everything our clients say. Please look out for an email from us with more details regarding the resolution. We hope to continue helping you find hair perfection! |
Wow!Love love love the results! Better than salon results! My hair is super long and gray roots we’re getting out of hand. ESalon covered all the gray and blended perfectly with the test of my hair. I’m so thrilled about that! Unfortunately I missed the roots at the back crown, but it’s underneath and not noticeable... so I’ll get help from a friend next time 😀 Color is so vibrant it’s crazy! Not dull at all. I also purchased the tint rinse and use it every week. Keeps my hair looking great! Love it!! I am complimented on my hair almost every time I’m out. I NEVER heard that when it professionally done!!! I will never buy a store box color again or spend $150 or more to have it colored professionally. Of course I’ve pissed off my stylist... she still has to trim the dead ends so I didn’t completely fire her 😀 Thankyou esalon!! 81 de 87 personas encontraron este comentario útil. ¿Y tú? |
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Perfect colour, thanks Freddie!This was my 2nd order. I loved the product the first time I used it and the colour was great, although I wanted it slightly more red and slightly less dark. I have naturally very dark hair with quite a bit of grey, and my aim was to avoid block colour by toning the greys. Freddie, my colourist, got it exactly right and I couldn't be happier with this colour. It has a lovely red glint in the light, and the black is now dark brown, which softens my skintone as I am in my 50s. Thank you so much esalon! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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My hair colorHello my name is Debbie this is the best hair color I have ever tryed .Thank you all for the Best. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Better Than ExpectedI love my personalized color and how long it last for me. So glad I decided to try this 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My ColourThis is the most amazing colouring I've ever done at home. I can't believe how easy it was and how much the colour was matched perfectly to what I wanted. thanks esalon! JillM 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing resultsI bought this product because I was so tired of buying drug store brands. I was a little skeptical but because of the price is what motivated me to get it. With the drug store brands thier mixes weren’t strong enough and those colors work on like really blonde hair, if at that. I tried one of loreals, nice and easy u name it and for some reason iwhatever i tried it wasn’t holding on to the color so when I brought this I followed the instructions as is and when I saw the results I was so happy it looks natural and it feels good. I already got compliments on it. I am going to get the auto ship I love it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Converted sceptic!The colour is stunning. I was very nervous. At one point I thought, I should rather not do this. Hand on heart this is the colour I've asked for with various salon visits, this is the first time I've achieved it. No excuses, no tears and no damage. My hair feels amazing! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great productLong lasting color. It covered my greys and two weeks later is still covering the greys. I will recommend this product to all my friends. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |