66,903 Verificado Comentarios de clientes |
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Love productsDoes not strip out color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorAfter first wash my grays show up not happy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Grey coverageThe color on my grey only lasted a couple days wasn't what I had expected and I left it on for the amount of time directed and followed all directions. Am not very pleased 😏 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKarol - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Improvement and great customer careThe first time I used this product it made my hair really dry and brittle; which made the color dull. I spoke to my color specialist and he made some adjustments. The adjustments were duly noted. My hair was evenly colored to my specifications and no more dry brittle hair. I really appreciate this company and the support the goes into personalized customer care! 3 de 5 personas encontraron este comentario útil. ¿Y tú? |
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Great hair colourMy hair is naturally auburn. I have just used intense copper...and the colour is fab!! Was worrying that it might be too orange..but not at all. I luv it!! Thank you esalon..will definitely be keeping my 6 weekly order. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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always great colourArrives quickly, colour is great, exactly matching my own. Love it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Impressive!Lovely packaging and quality contents. Love the personalised instructions as well. The best thing was the outcome! This is the best and most natural looking colour I have ever used and my hair felt lovely afterwards. Great coverage too. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing colourEasy to apply with simple instructions thus hair colour is the best I've used. The colour was very natural, covered all my gray and lasted 8 weeks plus. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love love loveI'm so happy with my hair color! Thank you so much. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love/hate relationship.THE LOVE: The kit was like a personalized gift package. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - We're thrilled to hear that you're enjoying the customization and packaging. We look forward to our next opportunity to delight you! |