|
Custom Color Set
|
66,991 Verified Client Reviews |
|
Sort by: |
|
Just right for meI was so disappointed in a hair coloring I had done in a hair salon. It was much darker then I had asked for. I decided to try eSalon. I took the quiz a few times and I got the color I was hoping would lighten my hair a bit. They ordered me the medium brown (cool beige). Let me start with the process. It’s fancy. The box is big and it has a lot of moving parts to it. I read the directions 4 times before I started. I choose the brush method. I mixed the color which is extremely viscous and applied it as instructed to my roots. Waited 15 minutes and then applied the rest to the ends. There is plenty of color was short medium hair. Anything longer than shoulder blades will need 2 bottles to apply properly. When my ends processed the 10 minutes I then took the bottle and included shampoo and conditioner in the shower. Fill the bottle up with water and shake it. Then pour it over your head and massage for 2-3 mins. This part is tricky. It stinks and my nose burned a little at the chemical smell. Then the water ran clear. Applied the shampoo and conditioner and was done. The result: my dark brown is now a lovely shade of medium brown. It is not completely ashen. It has some gold tones to it but it’s exactly what I pictures. I’m glad I did this and will continue to purchase. 0 of 0 people found this review helpful. Did you? |
|
My gray is not getting coveredMy gray is not getting covered after leaving it on for over 45 minutes. Very disappointed with this product. What can be done or adjusted??? 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsPatricia - We’re sorry to hear that your hair color is not covering grays as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Not goodColour did not take 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsPat - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Resulted in brassy hairI was hoping to color the few gray hairs I have and lighten one shade, but the end result was brassy and many of my grays didn't color. I'll probably switch back to highlighting so my grays can blend in with highlights instead. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAlicia - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
No changesMy hair color is just the same after i apply and i dont want to put it back again coz it causes me dandruff after. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHi Leahnina! We are sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
AdjustmentThe colour adjustment was absolutely perfect! 2 of 2 people found this review helpful. Did you? |
|
Lovely colourAsked got my colour to be slightly changed after my first order and the colour is now perfect. My hair feels in great condition, the shampoo and conditioner that comes with the colouring set leaves my hair feeling soft and silky. 1 of 1 people found this review helpful. Did you? |
|
Color lasted only 10 days!!I ordered black hair color. Thats what I got but after 10 days the color faded to medium/light golden brown. Not a happy camper!!! Will not use this product again!! 5/7/23 - Maggie, one of the colorists, emailed me last week. We discussed the quick fading, and she corrected the issue. So they are shipping another set of coloring. I will let you know if this works. Thank you Maggie! 0 of 0 people found this review helpful. Did you? |
|
Orange - my hair ended up orangeMy color was supposed to be a strawberry blonde. I've used other hair color which gave me that color. This just made my hair orange. As unnatural as can be. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsB.C. - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Didn’t cover gray enoughI wanted the color a slight lighter. Since I purchased the formula without ammonia it didn’t cover the gray as well. After a week the gray is showing 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsTerry - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |