|
Color Set
|
67,063 Verificado Comentarios de clientes |
|
Ordenar por: |
|
SorryThe color came quickly but it wasn't quite right for me, though this is not esalon's fault. In general, I felt the product was a little difficult to use, what with first applying to the roots area, then the rest of the hair. The worst part was pouring the remaining product mixed with water over my head in the shower. I promptly got it in my eyes and had to rinse them thoroughly--my fault. The main thing is, I found the color to be no better than a product I have used previously so it's not worth it for me to continue. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosDiann - Thank you for your feedback. We apologize for the disappointing experience you had with your color application. We're always looking to improve our service and products, and truly value everything our clients say. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Did not likeI was suppose to go a medium blond and it turned out darker than I have ever colored my hair, it doesn't even look good on me, very disappointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosNancy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Gummy and sticky hairI'm honestly mad at myself how long I used this for. The first time in 5 years I was unhappy with my color they ignored my complaint and I did not get a refund or replacement. I picked up some Garnier to attempt to fix my roots and was amazed my scalp did not sting and my hair didn't require rinsing for 20 minutes...and then over and over to get the gumminess out. Sometimes I had to use dish soap. This stuff is all I had used so I didn't know how awful it really was. I have unsubscribed, thank goodness. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosAmber - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Custom ColorThe color of my hair is exactly what I expected. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
I love it!The color was exactly what I was wanting and my hair doesn’t feel damaged at all! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Custom colorLoved how well I was prepared with videos and all of the easy instructions. Made it a breeze. I was so nervous but it turned out great!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Awesome !Love it !! Made my hair soft and colored all my little grays that were sticking out . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
amazingI love esalon! perfect coverage for I have a lot of gray. I bought this for my wedding were i wore hair extensions and it was a perfect match! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
coloristgreat company to work with. They fine tune color with me and I've finally got the color I want. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
My hair color was fantasticI received the correct hair color. Dark Brown. It definitely covered all my gray. It was very hard to wash off the hair tint. After shampoo washing my hair five times. The hair tint finally washed off. That left my ends dry but I deep condition my hair and now it looks great. Thank you Esalon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |