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eSalon really listens!I have bought from eSalon before and although I thought I would like the color that I choose, I didn't. So I wrote to the company to let them know and also how I thought they should readjust my color. It turned out great! I love the color and as always my hair is much softer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom ColorSpot on! So excited about eSalon. My hair color is beautiful and even men have commented on it. They specifically said, “I like your hair. It’s beautiful.” I’ve never had that type of compliment before. Thank you eSalon. It was also very easy to use and covered my gray hair perfectly. I’ve recommended it to many people who have commented about my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Do not buy this product seriouslyIt took me 6 shampoos to get this stuff out and it was just my roots. My hair felt like tar!!! -10 stars if i could! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSeveline - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Great stuffThe only thing i didnt like was how long it took to arrive 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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only root coloring at a lower pricethe product covers gray hair well and the time needed is good, however it is expensive and there is too much product for one coloring. I would like about half as much at half the cost, I don't need the paper hangup each time, but I do like the color remover and the vaseline like material to prevent stains on skin. do you have anything like this. I am getting close to cancelling do to the high cost and wasted product. You could send out a 2 month supply at once. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDenise - Thank you for reaching out! There are a lot of options for you with eSalon. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Wash outColor did not last. Within two weeks you could not tell I had colored my hair. I like the color to start with just wish it didn’t wash out so quickly. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJamie - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Please DO NOT send me anymore hair colorsI didn't care for this product at all. Tried twice and each time color turned my hair orange. Not only that, but I explained to the person mixing colour for me that my hair pulls oranges, yet they still give me colors that turn my hair orange. I don't want to use this product anymore. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebbie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Was hesitant to order color by mail.I absolutely love my color. Pleasantly surprised at the outcome of my lovely hair. The products were laid out in the box so as a three year old could do their hair if they could read. The whole process was so simple and user friendly. There was even a sticker to attach the directions to the mirror while doing your hair. Very clever. I will continue using this product because I love the ease of the product and most of all I love how it makes my hair look and feel. I've had so many compliments on my hair and I love the attention my hair has been getting after only using the product one time. People really do notice nice hair. Thank you eSalon. 58 de 60 personas encontraron este comentario útil. ¿Y tú? |
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Love ❤️I’ve been coloring my own hair for well over 20 years and can’t express enough how well you products are. They’re simple and tailored exclusively for each individual. I’m thoroughly satisfied and hope to explore more of your products. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful colourI was quite concerned when, after placing an order, I realized the colour kit was coming from America but I need not have worried. It was delivered very quickly to my home in Derbyshire, England. The procedure was simple and the colour and condition beautiful. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |