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Color Set
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66,991 Verificado Comentarios de clientes |
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Not goodNot happy with product a lot darker then photos of shades. Shampoo and conditioner were too small not enough to cover Head let alone full length of hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Kim! We are sorry to hear that your color was darker than expected, and you didn't have enough product. Please check your emails, we got back to you to help you further. |
WOWMy hair takes to this color so good!! I don’t have grey hair after I’m done!!! LOVE IT!! 15 de 15 personas encontraron este comentario útil. ¿Y tú? |
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Great choice of color!Sent a message to my colorist asking her for a change. I left it up to her looking at my picture. She sent me brunette copper. Great choice! I love it. Its a nice change and the copper is not something I would normally select for myself. Thanks Samantha for giving me another option! 11 de 12 personas encontraron este comentario útil. ¿Y tú? |
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Tolles FarbergebnisDie Haare fühlen sich anschließend sehr gut an. Mein Farbton war mir etwas zu dunkel, daher habe ich für mein Abo zwei Nuancen heller bestellt. Bin gespannt. Alles im Paket,was man braucht. Schöne Verpackung. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Sehr schöne FarbeIch bin sehr zufrieden mit der Farbe 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect!Although I thought the color would be more brown than I wanted, I absolutely love this color! Thanks!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Ne couvre pas bien les cheveux blancsLa couleur correspond à mes attentes, mais les cheveux blancs ne sont pas couverts alors que c'était un des deux points à corriger 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCécile - Merci pour votre partage. Nous sommes vraiment désolés d'apprendre que vous n’étiez pas satisfaite de la couverture de vos cheveux blancs, et nous serions heureux d’ajuster votre formulation sur-mesure pour les couvrir mieux. Nous vous avons envoyé un email avec plus d'informations, n'hésitez pas à revenir vers nous si besoin ! |
Last colorPlease look at photo...my hairline around my brow is orange/ugly reddish. I am on a 2 week tour of Japan and will not be calling you. Look at the bottom picture with my daughter...that is my color! Really disappointing to be traveling and taking bad pictures with this fake ugly color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDarla - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not lasting colorThe color seems to have faded after my first shampoo. Disappointed with this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work on a reformulated color designed to better suit your needs! We have reached out to you via email with next steps, so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us, and giving us the chance to get it right. Happy Coloring! |
AwfulI was finally able to try my color and followed the instructions to the letter. I was so excited to see the end result only to see all the grays were still visible! This was a complete waste of time and money. I was trying this brand out to see if it was a better product than my usual Madison Reed…it was not. I hope everyone else has a better experience. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |