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Color Set
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67,063 Verificado Comentarios de clientes |
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Covered greys but wrong colorI ordered a medium ash brown and I ended up with the darkest brown nearly black. Yes it covered my greys but it was far from the expected color. I left it on 30 min roots and just a couple minutes for the rest as directed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCristina - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
You take the good with the bad pointsI have used the color for a while and it is fine. It makes my hair incredibly limp for the first day and a LOT falls out. I have tried to ask questions but about these issues but there is no way to do that. I tried the highlight kit and it torched my hair (not in a good way) . It became terribly brittle and the ends split badly. I would never use that again but I have continued to use the color because it is a good price and I have gotten good at it. The website is the worst though. Two big things that any website should have is 1. search and 2. contact us. This has neither. EVERY time I have tried to find something on this site I have left in frustration and today is no exception. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBeth - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Deborah B reviewDid not like the color at all,don't want it anymore. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah - We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Grey ManagementI am happy and satisfied with the advise I got about how to manage my color now that the roots are very grey. I feel like I am learning how to take better care of my hair too. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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EasyEasy instructions ...easy to use great colour 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Really like the colour!It took a few tries to get the colour right but I think Paul has it right now. Thank you Paul. Pleased with how it turned out this time! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best discovery ever!Always 100% satisfied with my purchase. I get tons of compliments on the color of my hair! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very good productColor stays in my hair for weeks. The auto-ship makes it easy to know when to color my hair - it shows up, I color it! My hair feels good after using product, not dry or frayed. The shampoo and conditioner work well and smell good. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good quality hair color, customer service and priceLike how they ask for feedback and can change aspects of color each time they make one up for you. Easy to understand directions 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itYour coloring kit is amazing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |