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Custom ColorThe color of my hair is exactly what I expected. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I love it!The color was exactly what I was wanting and my hair doesn’t feel damaged at all! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom colorLoved how well I was prepared with videos and all of the easy instructions. Made it a breeze. I was so nervous but it turned out great!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Awesome !Love it !! Made my hair soft and colored all my little grays that were sticking out . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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amazingI love esalon! perfect coverage for I have a lot of gray. I bought this for my wedding were i wore hair extensions and it was a perfect match! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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coloristgreat company to work with. They fine tune color with me and I've finally got the color I want. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My hair color was fantasticI received the correct hair color. Dark Brown. It definitely covered all my gray. It was very hard to wash off the hair tint. After shampoo washing my hair five times. The hair tint finally washed off. That left my ends dry but I deep condition my hair and now it looks great. Thank you Esalon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good productEasiest and best quality products I’ve ever used 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my color but...Love my color, I will be a lifelong customer. I would LOVE to give this 5 stars, but... It's WAY too difficult to rinse out. There's a waxy sticky feeling that you just can't rinse out no matter how long you rinse it, regardless of shampoo. I got a tip from my colorist to add baking soda to my shampoo, and it works like a charm, for squeaky clean hair after coloring. I was told they're working on improving the formula to rectify this issue, so I'm patiently waiting. This doesn't deter me from continuing to use this, because I love my beautiful rich color customized just for me! Although it's an inconvenience to go through the baking soda routine, I'm loyal and will continue to be patient for a reformulation. In my opinion, I think a shampoo packet with baking soda inside the formula should be included with the color kit. Otherwise, I'd recommend this coloring kit and service to everyone! Fantastic customized color, easy application (besides rinsing) and a fair price. I will rate 5 stars when rinsing is no longer an issue. Love E-salon, love my colorist, love my color! 😍 31 de 32 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIrish Princess- Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
RESIDUEAlthough the colour was a great match, I have washed my hair twice and have been left with dark residue all over my scalp. I am not very happy about this. I am not sure on the ingreedients of the colour mix, but it is very strong and smells like ammonia!! My normal hair colour does not contain this so I will continue to use that instead. Sorry but this is not for me. 5 de 5 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSelina - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. This is absolutely not typical of our product, and we take your feedback seriously. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |