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Color Set
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66,903 Verificado Comentarios de clientes |
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It really is the bestI have been colouring my hair for around 15 yrs now, and I can honestly say this is the best product I have ever used. Not only does it last longer than all the others, the colour is perfect no smells no mess just lovely looking hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect!Absolutely love my new color! My hair was too yellow from store bought dyes, but now it's the perfect shade of medium blonde. It looks just like the color on the model when I picked the shade. So happy!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorI love it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Too damagingThe color looks great but my hair was getting all knotted from it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristine - Thank you for your feedback. We apologize for the disappointing experience you had with our Hair Color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Ruined my hair...The demi ruined my hair. Instead of an apology or tips to try to fix I get a strongly recommend that I quit using their product. This company stands behind their product until it goes wrong. That is great. 3 years of babying and growing put my hair to have to cut it to a pixie cut. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Covered greys but wrong colorI ordered a medium ash brown and I ended up with the darkest brown nearly black. Yes it covered my greys but it was far from the expected color. I left it on 30 min roots and just a couple minutes for the rest as directed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCristina - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
You take the good with the bad pointsI have used the color for a while and it is fine. It makes my hair incredibly limp for the first day and a LOT falls out. I have tried to ask questions but about these issues but there is no way to do that. I tried the highlight kit and it torched my hair (not in a good way) . It became terribly brittle and the ends split badly. I would never use that again but I have continued to use the color because it is a good price and I have gotten good at it. The website is the worst though. Two big things that any website should have is 1. search and 2. contact us. This has neither. EVERY time I have tried to find something on this site I have left in frustration and today is no exception. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBeth - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Deborah B reviewDid not like the color at all,don't want it anymore. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah - We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Grey ManagementI am happy and satisfied with the advise I got about how to manage my color now that the roots are very grey. I feel like I am learning how to take better care of my hair too. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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EasyEasy instructions ...easy to use great colour 0 de 0 personas encontraron este comentario útil. ¿Y tú? |