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Color Set
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66,991 Verificado Comentarios de clientes |
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Couleur demandéeRésultat couleur souhaité car aussi application mieux maîtrisée et un temps de pause de 45 mns. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not impressedIce idea, though I didn't like the colour, it was washed off, not intense, weak formulation not covering the greys. So "no" from me 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Inna! We are sorry to hear your color hasn't met your expectations. Please check your emails, we got back to you. |
Horrible productThis color didn't even hold onto my hair it just washed out 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Adjusted color was underwhelmingThe red/orange/copper was not vibrant. I sent photos, and i still have not reached the results I was getting from boxed color at a fraction of the cost. Disappointing. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGillian - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My hair is orangeMy hair is literally orange. I ordered an ash brown and was brown before 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Heather, We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Farbe wieder zu dunkelVersuch Nummer 2, wieder dunkel braun geworden, das gefällt mir überhaupt nicht. Der Preis ist halbwegs okay, 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRomy S. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
So happy 😁I am so happy with my color. It is exactly what I asked for. My stylist could not compare to the way you matched me perfectly. 13 de 13 personas encontraron este comentario útil. ¿Y tú? |
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Loved this new color. Much better !!Loved the new color. Was very nice with more shiny tones. 9 de 9 personas encontraron este comentario útil. ¿Y tú? |
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GreatVery nice color great customer service to my ever changing mind 13 de 14 personas encontraron este comentario útil. ¿Y tú? |
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Great productI am a new customer and I love my custom colour. It was exactly what I wanted first try. Love being able to do it myself at home. I will be a long time customer for sure. Also love the shampoo and conditioner they send with the kit! 13 de 14 personas encontraron este comentario útil. ¿Y tú? |