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Didn’t color my gray rootsThis is the 2nd time I’ve used this. Both times the color was a light brown on my roots where the rest of the color was dark brown. I need to go back to the salon. I followed the instructions and left on for 30 minutes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
COLOR DIFFERENTI was very happy with my color the first two times I ordered but this last batch was not the same color, even though it stated on the booklet it was the same color ratio. My color looks very different this most recent application. I’m bummed as I thought I found the perfect solution to escaping the salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSherry - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Too darkI wanted this to cover my black roots growing out along with my greys, and I assumed this color would be light brown and it was pointless because my black roots were still blacks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Mansi! Thank you for reaching out. We are sorry to hear that your color came out darker than you were expecting. We have reached out via email to work with you to find a resolution. Thanks again for your feedback! |
New fanI am extremely pleased with this product. I color my hair every 5-6 weeks to cover a crown of grey around my hairline. I usually home color from Sally's. I normally like those results but I decided to try ESALON. I wanted to get away from the red in my hair. I left notes and the colorist got it perfect! It covered my grey in very natural way. I really love it. This products left my hair super soft and healthy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the colorColor last a long time 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I love the color, it's just right.I can't believe how long the color last, without a lot of fading. It covers my gray hair without a problem. I love it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good colorColor much improved, golden tones issue resolved with new color. Was darker than I was used to, but I like it and want to keep it the same for now. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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So easyHad my doubts but this has worked really well for me - I get loads of compliments and certainly staying with it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom ColorI have saved so much money (and time) by joining this plan and coloring my hair by myself. It's very easy, the instructions are very clear, and I have all of the support that I need. Even when I purchased my own color and developer from the beauty supply store to color my own, I did not get the beautiful results (and long-lasting gray coverage) that I get from this Custom Color Set. I am a very pleased customer, and will stay for life! If I had to change anything, it would be the method of opening the shampoo and conditioner. The top that tears off isn't low enough to allow any product to come through easily. I always have to remember to bring scissors to the shower with me for the final step. PS ~ I have been enrolled for almost 2 years, and only go to my stylist for cuts/trims. She always tells me how healthy and great my hair looks! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It's beautiful!Thank you so much. My roots and ends are now one even, ultra shiny chocolate brown. It's exactly what I wanted. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |