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Color Set
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66,880 Verificado Comentarios de clientes |
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Color change flopI have had good results in the past with this company, except I never get enough conditioner for my hair length. This time I wanted to switch to a vibrant ginger for the fall/winter. I received two colors, one for my roots and one for my ends. The roots ended up a nice ginger color. However, the ends ended up almost black with a ginger tinge in certain light. I followed the directions exactly. I am not sure why it ended up the way it did. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Jennifer! Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. One of our Color Experts has adjusted your next color per your consultation to get this resolved for you. We appreciate you reaching out! |
Not satisfiedI didn’t like the color. I wanted lighter but it turned out darker. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Eimy! We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Pretty color!I just colored my hair with the ash copper and am pleased with the results! Esalon is a great company! I like the color better than any store products, hand down! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Cover Your GrayThis will do it!!! Amazing service and awesome box to color your own hair professionally with great gray coverage and wonderful product! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PerfectI like my color hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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UnhappyMy color was so much darker than I expected. Not a copper at all, just a drab dark brown. Hair was sticky and hard to rinse. Only gave 2 stars because the conditioner was pretty great. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Cinnimin! We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps, so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us, and giving us the chance to get it right. Happy Coloring! |
No brassI don't like the red or orange highlights in the color that's what I didn't want everything else is awesome...now I have to redye my hair.. .. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Lisa! We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
AwfulThe colour was ok, but the shampoo and conditioner didn’t work. Both times I had to wash my hair several times with my own products to remove the “caked on” feeling the dye left. It was not worth the overpriced hype. I do not recommend it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Jo! Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
I couldn't have love it moreI'm more than happy with the results of my hair colour. Your recommendation was bang on. I did not use the entire contents of the bottles, even with the length of my hair. I will need some tips for my future purchases. Thank you!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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WowTurned out great. After coloring I cut 4 inches off and shaped just around face. Posted pictures with it straight. But is usually curly. I love it. Might go with alittle more copper next time. But turned out just like I wanted. Or maybe highlights is all I need.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |