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Custom Color Set
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67,063 Verified Client Reviews |
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Perfect color!!I really like my newest change!! Thx!! 0 of 0 people found this review helpful. Did you? |
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Great HaircolorGreat haircolor, great customer service, great colorist! Such a personal touch and personal service. I love this company! I tell everyone about esalon! 0 of 0 people found this review helpful. Did you? |
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Love it!The kit was complete with everything needed and instructions were easy to follow. Great follow up by the team to ensure that I got the color I wanted. They advised that the color I initially requested would be too dark, and I’m glad they did. My color was perfect! It’s been almost 3 weeks since I colored and it’s holding up well. Gray is not showing through. I’ll be ordering again. 0 of 0 people found this review helpful. Did you? |
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Love itLove this product 0 of 0 people found this review helpful. Did you? |
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I was very impressed!!I was very impressed w/ the quality of the hair color and how easy it was to apply. I love how the color turned out. I have used different brands throughout the years and this is the best product I have come across. 0 of 0 people found this review helpful. Did you? |
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Natural looking color. Color as ordered.Yes, I would keep on using this product. 0 of 0 people found this review helpful. Did you? |
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DisappointedI would love to permanently dye my hair auburn in the future, but i wanted to see if it suited me first by using a semi-permanent colour, and i couldn't find any home dye kits which were the colour i wanted, so i was over the moon when i found eSalon because it does custom colour suited to your specific hair. I found the perfect colour and ordered 'light brown (red copper)' in demi-permanent (as i've said i don't want to commit to permanent yet). I had high hopes for this especially as i filled out details on my hair type etc, but when i died it it looked nothing like the colour shown on the website. I know it says that permanent is best and recommended for vibrant colours, but i would have thought that it at least looked more auburn than it did! My hair came out with a slight tint instead and some bits didn't seem to dye well at all looking blonde still. It has now been about 5 months since i've died my hair and whilst most of the colour has gone, my hair still doesn't look as blonde as it did before i died it, even though i would've expected all the colour to have gone now considering it was demi-permanent - although i understand that may just be wishfull thinking and your hair may not go back to it's natural colour after dyeing it. Overall i'm just disappointed it did not meet the expectations i had after seeing other great reviews. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsIona - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that we can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Nice product, nice color, nice packagingOverall this is great service and I love the customization they offer and great customer service. The packaging is nice and it comes with everything you need! I was not in love with my color so I only gave it 4 stars. The grey coverage could of been a bit better for me, and the tone was nice but not quite what I had in mind 0 of 0 people found this review helpful. Did you? |
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STILL TOO DARK, ALMOST BLACK, s/b medium&YOU FAILED TO SEND MY HIGHLIGHTSWHERE IS MY ORDER? My color is far too dark steel and I now have that hideous dividing line between the hair that is now too dark and the new color that is at least a little better on me. I called Dec 8, 2017 asking if I should do yet another color fix to attempt to lighten the die from the first color you sent me the is far too dark. Or, if I should highlight to try to blend it together. Your staff told me to highlight and I ordered the new immediately-moving up the pending shipment and I was told I should receive it my 2-3 days ago. Surprisingly, AT MY OWN COST even though it was your blend from the first lot that was for too dark, and I've been trying to lighten it ever since. look at my photos. Now my hair is almost black which looks horrible on me! ...That was on 12/8/17, over a week ago and I have received no notices indicating that it’s being shipped, when I was told I would hopefully receive it by two ago. When I looked on-line, it say it isn't shipping until my regular time on the 21st! I MOVED THE ORDER UP-I SHOULD HAVE RECIEVED IT ALREADY. I HAD EXPRESSED THAT I WANTED TO FIX MY COLOR BEFORE MY HUSBAND'S BUSINESS CHRISTMAS PARTY. WHY HASN'T IT BEEN SENT? AT THIS POINT, WOULD YOU RUSH IT?! It should NOT be at MY cost. Also, in the last order I received a conditioner and styling lotion that I did not order. At first I thought they must be samples to try. When I just checked your website I see that you charged me $30 for them! I did not order these! PLEASE REFUND ASAP. NOT HAPPY WITH YOUR COLOR. Thx 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
New pumpkin spice colorThank you!! I love the new hair color, I really appreciate you working with me!! Today, 12/15/17 I came to your company to get a complimentary coloring and flow drying and I wanted to say A BIG THANK YOU to Jennifer and Joseph!! They made me feel welcome and they did a great job with my hair. I love the color they chose for me. I'm so, so glad I found e-salon!! I'll keep ordering as long as I can!! Thank you and Merry Christmas and a Happy New Year!! 0 of 0 people found this review helpful. Did you? |