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Color Set
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66,880 Verificado Comentarios de clientes |
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It's great!So nice to able to have my color at my finger tips! I was having a harder time finding my color in the stores, now I know I have a consistent color and don't have to hunt for it. Shipments are adjustable so if your hair doesn't grow out as fast, you're not getting shipments that are going to sit around for weeks. I'm certainly sticking with eSalon, so convenient. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorLove this color and got compliments from family. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best hair colorI love my hair color ! Can I ask you to please send your next order on december 10, and the following orders after that as scheduled: every three weeks 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good/ Still Need a Color Match for MeI have been working with the color specialist to get a better color match for me. The products are nice and hold up very well in my hair. I just wish we could get the right color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Deborah! Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and we have sent you an email to get this resolved for you. We appreciate you reaching out! |
Good colorGood color, but a little darker than I would like. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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not very blondemy hair color didn't really change or lighten, as I wanted, although I do like the color in the end. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great shade of color for me.Color is great. The conditioner that comes with it is a bit wimpy though. I like a moisturizing one. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not lasting as longThis last color doesn't seem to be holding as well. Either my stubborn greys are becoming impossible, or the coloring didn't last as long as the first two shipments. Will give it one more shipment to decide. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Melissa! We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not likedWay too brown and not enough red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Lynda! We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
MY HAIR IS FALLING OUT AFTER ONE USE!I DO NOT RECOMMEND THIS PRODUCT. I THOUGHT I WAS PURCHASING MADISON REED AND THIS WEBSITE CAME UP! I BOUGHT IT, USED IT AND NOW MY HAIR IS EXTREMELY FLAT AND IS FALLING OUT. 0 STARS!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Siboney! Thank you for reaching out to us here at eSalon! We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. It appears our customer service team spoke with you to help get this resolved. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon family, we wish you a quick recovery. |