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Color Set
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67,063 Verificado Comentarios de clientes |
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Love this hair color!I have been coloring my hair for 30+ years, both at home and at salons. This is definitely the most natural looking color I have every had! The blend of shades are rich and natural looking...no, better than natural looking. I love this product! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best shampoo and conditioner for color treated hair.I was very pleased with the products in my custom color set. I highly recommend them. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best Hair color!I receive compliments on my beautiful color and highlights all the time! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great ColorThe color was fantastic! The only problem I had was that once it began to fade, it started looking red, but that's because I didn't mention that my hair has a slight red tint to it, so that was my fault! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Too DarkThe color was almost black and my natural hair is a medium brown. It also dried my scalp out. The gray coverage was not very good. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarilyn- We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps, so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us, and giving us the chance to get it right. Happy Coloring! |
Way too darkThe product was way too dark and has ruined my hair. I got medium brown which is what I get in typical box dyes and it went so dark I am not sure how I will get it back to normal. Additionally this dye stains more than I have ever seen before. All over my hands, even through my gloves. And on my arms, neck etc. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWhitney- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email to help get this resolved for you. Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Not to happy with productNot to happy with product. It only covered the gray for a few days. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTeresa- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Poor productI have used esalon on & off for a few years. My previous shipment, the color didn't have any shine. So I asked for a little darker color. My most recent color received I used this morning. Followed the directions exactly. While trying to rinse out, it seemed like it wasn't coming out, but yet the water was running clear. My hair was so gummy. Tried drying it. It just got worse. Plus my color was not darker, it was a strawberry blonde. Not what I requested. The color was just dull. No shine. So just rinsed out my hair, but still gummy. Washed it with shampoo 2 more times. Still had that gummy feeling but not as bad. Went & bought a clarifying shampoo & washed twice. Finally no gummy feeling. I immediately stopped my shipments from you. Did you change your formula? I will not purchase your product again. Very disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawn- Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Adjusted to perfection!I love, love my hair color! We started with a darker brown an my colorist and I have been able to adjust it to a beautiful chocolate like medium brown. It is perfect! One of the things I love about this product is the 100% gray hair coverage! This is a very difficult result to achieve with hair coloring but this product does it for my hair. I started getting gray colors in my early 30's, so I have been dying my hair for a while. Now in my early 40's, this product gives my the gray hair coverage I need. Thank you for listening to my requests. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Great colourGreat colour and shine. Have to wash out really well or feels sticky. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |