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Color Set
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66,866 Verificado Comentarios de clientes |
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Take cautionEven though they have a stylist mix your color they can't completely, without seeing your hair in person, know what is best for it. I sent info on my hair as well as pictures and after using my first order my hair had a green hue to it...they were nice enough to send me a tinted shampoo which just made it worse..in my opinion...so this is not Salon quality at home, since part of the quality of the salon is being present to fix mistakes... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reach out to discuss your next best steps! |
Root color is horrible!Although the root color to cover my gray hair, it is way too light for the in color and looks horrible! It came out an orange e red color and my hair is closer to dark Auburn or brown with red highlights. In addition, I've never used a product where it left my hair feeling dry after it's been colored. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No stars - hair is horrible!What a bad idea - hair fried, frizzy, weird color - and now I have the holidays. Completely unsatisfied and not sure I will do again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarcia- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Very soft color. Looked great!I love eSalon products. They are always fun, easy to apply, and my hair never feels brittle or damaged by the coloring process. Other products make my hair feel "fried"...not eSalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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CoverageLoved the color but didn’t totally cover my grey 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Pros and consPros: No bad smell, does not irritate my scalp or skin, very good gray coverage (my grays are highly stubborn), easy to follow the instructions and use the kit. Comes with everything you need! Cons: I was looking for overall color, but my instructions said only to use on the roots (with the 3 minute color/water rinse for the length and ends). Also, the part where you mix the leftover color with water and pour over your hair was an absolute mess! It got Ev.ery.where! I had to bleach my shower and scrub my body to get it off. It'd be great if there were an easier/less messy procedure. Overall, my colorist Jennifer did a good job, and for my first attempt at this I am pretty happy with it. I will be curious to see how long is lasts, because the color I had been using tends to fade too quickly and too brassy. Thank you Jennifer! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It was not the color I orderedI ordered dark Ash blonde and my hair color came out with a red color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAja- We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps, so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |
Waxy, gummy residue left on hairI normally love this product but there was something terribly wrong with this last batch. I have scrubbed my hair three times since I touched up my roots and it STILL feels greasy. Could someone please let me know how to get it out? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaggie- Thank you so much for sharing your feedback! We are always striving to improve our products, and your input truly matters to us. We are sorry to hear about this poor experience with our color. We want to make this right, and we will be reaching out to you shortly. You are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. Thank you again for taking the time to reach out. |
i loved it !i have used Esalon for for a few years now , even my hairdresser said she couldn't do a better job at mixing my color for me . i am 66 years old and you know how hard gray is to color but they worked until they perfected just for my hair its wonderful , so soft beautiful color and it stays that way with their color safe shampoo and conditioner at less then 1/4 of what i would normally pay to get my hair colored . thank you Esalon . sorry it has taken me so long to review . 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Love EsalonI love, love, love esalon and their hair color!! All the grays are always gone and it is so much cheaper and convenient than going to the salon!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |