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Sorry response to color change requestCancel my membership. Again, the contents of Bottle 2 has too much copper. I requested last time more light brown in the 10 volume color, but I still see a ton of copper. I now prefer to buy box color from the store so I can see what I’m getting. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDianne - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Didn't fully cover the gray.I think a 30 volume peroxide is needed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosValerie - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
My hair felt like straw :(Really wanted to love it. Loved the packaging and clear personalized directions. Good gray coverage. Wish my hair didn’t feel dry almost plastic-like after washing. Will not be re-ordering. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebeca - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
My daughter said, “Wow! That really delivered!”I’m sixty-six years old,and have never colored my hair. Decided I’d better after a friend who had not seen me for a couple of years said, “Your hair isn’t red anymore!” Gave eSalon a try. It was easy!! And the color looks great -very natural. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Really really happyUsually I buy brand hair colours but I wanted to see how will this one will look. I was more than pleased with final result. Colour was nice, my hair was soft and even now after 2 weeks looks fresh. Delivery came very fast and it was easy to use it. I will definetley keep using this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itThe colour is super natural and covered my grey. Will definitely continue to use esalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom color setLoved the color.... last longer than store bought, and way better feel and color.... I will never go back to store bought!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Well doneColor this time was a great match. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PleasedI love the color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing Results to my kinky, coily natural hair from the very 1st applicationI'm very conscious of my hair care products after transitioning from harsh chemical relaxers and awful experiences of drugstore brand color enhancements that left me disappointed far too many times. I only color my hair 2-3xs annually. Yet, I've colored my hair for years sadly with less than satisfying results but now after discovering a hair color treatment which provides vibrant color, without drying my hair nor having an awful offensive odor during application is priceless. I've had salon treatments that have been costly &/or after spending hours to gain similar results. My eSalon color treatments have never altered the natural state my kinky, coily texture nor have it changed my natural curl pattern -which is awesome. I'm impressed and will continue to color my hair with eSalon products. The way my hair feels after color treatments are remarkable, it's soft and detangles with ease. I also used the leave-in conditioners, along with my personal favorites. I'm pleased with the personal consultant's feedback and I adore the quality of the packaging with the added touch of my very own name appearing on the labels. I've referred this product line to others as I highly recommend it to anyone especially, those who seek to apply a safe and effective color treatment to your kinky, coily, thick natural hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |