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Perfect!I love it. We went a touch lighter last time, but they kept the hint of red in there like I asked. Perfect. Thank you:) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Top of the line hair color!I don't need to get my hair done with a colorist! This is perfect!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my RedSo many of my friends love my color. I am Hooked on red. Plus, it stays bright til my next coloring 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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FinallyThe change in the instructions have covered my gray roots! I like the color but now that we have figured out how to do my gray maybe just a tiny bit more red. I do so appreciate all the help and hints you have given me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I gave it a four...I love the color but I have been going grey since I was 20 years old and this time it just didn't give me the coverage that it usually does. I'm still going to use your product and services but I would like to hopefully see a change on the formula or something, I don't know maybe my grey is too stubborn to color, but I know I'm not ready to have a full head of grey hair at 40... 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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just okAfter I completed the color there was a film that I had to remove with baking soda and shampoo. I had this same thing happen with drug store coloring. Will give it one ore try but may go back to the drug store. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle- Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
I Thought It Would Be LighterI am happy with how even and natural the color came out. The only downside is that it isn't any lighter than before, and I thought it would be at least a little lighter, since I chose from the light golden brown / copper family. I would love to go much lighter next time, if it's possible. If I would have known it would not be lighter, I would have just opted for a color gloss as to not risk damaging my hair or making it more fragile. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShannon- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
OkayI've changed my color as this one left me with a red tint and I want more Brown. Once I achieve the color I have in mind I believe it will be great not just okay. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammie- We are so sorry to hear that your color did not turn out as you anticipated. We are reviewing your feedback and adjusting your next hair color order to ensure you meet your expectations. With our fully customizable color line, we are able to adapt to most any color goal you have! Keep your eye out for your next order, and please let us know if there is anything else we can do to help. |
The best hair color I have ever had!My hair color turned out perfect and I got exactly what I had envisioned. From the base color to the highlights and toning mask, I couldn’t stop playing with my hair and taking pictures. To get the exact look you want from home and it looks better than the salon... I will never go back to the salon for color again!! So happy with esalon and I will be ordering again for sure. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom colourI was sceptical at first, but the colour is great, and being able to discuss your details with your personalised colourist. Excellent 0 de 0 personas encontraron este comentario útil. ¿Y tú? |